Notebook api error 503
Hi, I'm having this error, please could you help me?
It is running in a Windows 10 with a Proxy (do I need to open any por diferent from 80 and 443?).
For example if I try to run:
import eikon as ek #Eikon DATA API
ek.set_app_key("My key")
symbology = ek.get_timeseries(['US4642872422'])
I'm getting:
2020-11-30 17:13:11,275 P[13012] [MainThread 10028] Error code 503 | Server Error: <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd">
<div id="content"> <p>The following error was encountered while trying to retrieve the URL: <a href="http://127.0.0.1:9060/api/v1/data">http://127.0.0.1:9060/api/v1/data</a></p>
<blockquote id="error"> <p><b>Connection to 127.0.0.1 failed.</b></p> </blockquote>
<p id="sysmsg">The system returned: <i>(111) Connection refused</i></p>
<p>The remote host or network may be down. Please try the request again.</p>
Thanks
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Best Answer
-
Hi,
If your proxy url is set with HTTP_PROXY or HTTPS_PROXY environment variable, the lastest 1.1.8 eikon version should fix your issue.
Could you test and confim ?
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