Linking issue in Eikon App

Vini
Vini
in App Studio

Hi, in our current development app in Eikon, some links to Eikon apps change dynamically after a certain time period. We are providing links as attached, but we notice that even though links in our DB remain the same, links start pointing to Company Overview.

Can someone guide us on this.

Thanks.image

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Best Answer

  • Vini
    Vini
    Answer ✓

    Hi @Alex Putkov. - Thanks for your response. I will contact the technical consultant for further assistance. Thanks.

Answers

  • Alex Putkov.1
    Alex Putkov.1

    @Vini

    I'm not sure I fully understand the issue you describe. Rather than continuing on this thread, I think it would be more practical for you to reach out to Refinitiv technical consultant assigned to assist you with your Eikon App Studio project. However, if you prefer to continue the discussion on this thread, could you explain how you use the URLs listed in the screenshot you provided? I would also need details of the behavior you observed and any patters you may have noticed. E.g. can you reproduce the issue at will? I assume the Orgid in the URLs you use is not static. Do you observe consistent behavior with the same URL (including the symbol)?

  • Vini
    Vini

    @moragodkrit.chumsri_1 - Issue is still outstanding and I have contacted Chavalit with further details. He is looking into it. Thanks.

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