Eikon Api Data: Port number was not identified. Check if Eikon Desktop or Eikon API Proxy is running
I went through many threads and no solution could fix the case.
Client upgraded Eikon DAPI library to the newest already.
Root cause was two ports(9000, 9060) were opened simultaneously and were in listening state after Eikon was launched. In this case, port 9060 was recorded in the file: AppData\Roaming\Thomson Reuters\Eikon API Proxy\.portInUse. Client changed the port to 9000 in portInUse file. However, it was rechanged back to 9060 after Eikon was restarted.
In my laptop, only port 9000 is opened after Eikon is started.
Why Eikon opened two ports in client side? Could anyone help to fix this issue?
Best Answer
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Client closed proxy in browser. It works now.
0
Answers
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On my machine, it opens two TCP ports:9000 and 9060.
LocalAddress LocalPort State OwningProcess
------------ --------- ----- -------------
127.0.0.1 62242 Listen 25188
127.0.0.1 9060 Listen 20828
127.0.0.1 9000 Listen 25572TCP port 9000 is for THOMSONREUTERS.EIKON.DESKTOPSXSSVC. I think it is for Side by Side API.
25572 "C:\Program Files (x86)\Thomson Reuters\Eikon\Y\Bin\Eikonbox.exe" -n -a -eikonpid=25576
-EikonProcessId=27136 -HwndComInterop=0x1 "-manifest=C:\Users\U8009686\AppData\Local\Thomson Reuters\Eikon
User\Cache\LibraryCache\9.0.53072_SL1-3ECHZ20__EikonContainer.dll.manifest"
"-Context=C:\Users\U8009686\AppData\Local\Thomson Reuters\Eikon
User\Cache\LibraryCache\Apps\THOMSONREUTERS.EIKON.DESKTOPSXSSVC\1.1.0.100" /prefetch:1TCP port 9060 is for REFINITIVHOLDINGS.EIKON.DATAAPIPROXY. I think it is for Eikon Data API.
20828 "C:\Program Files (x86)\Thomson Reuters\Eikon\Y\Bin\Eikonbox.exe" -ap -a -eikonpid=25576
-EikonProcessId=27136 -HwndComInterop=0x1 "-manifest=C:\Users\U8009686\AppData\Local\Thomson Reuters\Eikon
User\Cache\LibraryCache\9.0.53072_SL1-3ECHZ20__EikonContainer.dll.manifest"
"-Context=C:\Users\U8009686\AppData\Local\Thomson Reuters\Eikon
User\Cache\LibraryCache\Apps\REFINITIVHOLDINGS.EIKON.DATAAPIPROXY\1.1.0.15" /prefetch:1Therefore, typically, 9060 is a TCP port for Eikon Data API.
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Hi @yujin.xu11
You can ask client to test these 2 URLs with a browser on the same machine
http://localhost:9000/ping?all
http://localhost:9000/api/status will be redirected to http://localhost:9060/api/status0 -
Python still can't connect Eikon outside Eikon with the same error. Client can run Python code in codebook built-in Eikon.
any further action to fix this issue?
Output from client side:
http://localhost:9000/ping?all
---------------------------------------
{"port":9000,"mode":"eikon4","pid":7880,"hasSecure":true,"startedTime":"Mon Dec 21 2020 09:16:39 GMT+0800 (中国标准时间)","subApps":[{"path":"/heap"},{"path":"/ping"},{"path":"/sxs","data":{"hasSecure":true,"sxsApps":{}}},{"path":"/api"}]}
http://localhost:9000/api/status
------------------------------------------------
{"statusCode":"ST_PROXY_READY","version":"2.6.4"}
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How exactly did you solve the problem? I am struggling with the same issue.
0
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