Not able to connect to "Refinitiv Real-Time -- Optimized" in Cloud
I am following "EMA Quick Start - Connecting to Refinitiv Real-Time -- Optimized " Guide to connect to Refinitiv Real-Time in cloud.
As mentioned this guide, I am able to compile the example programs.I also generated appID from refinitv account.
But when I try to run "Cons113.exe -username XXXX -password XXXX -clientId XXXX.
I am not able to connect to Reafinitv Real Time in cloud and getting below error.
Any suggestions where should I look into or Amazon EC2 instance is mandatory here?
oggerMsg
TimeStamp: 19:11:57.044
ClientName: ChannelCallbackClient
Severity: Warning
Text: Received ChannelDownReconnecting event on channel Channel_1
Instance Name Consumer_1_1
RsslReactor 0x00000243DE39A130
RsslChannel 0x00000243DE39A130
Error Id -1
Internal sysError 10057
Error Location \Jenkins\workspace\ESDKCore_RCDEV\OS\VS141-64\rcdev\source\rtsdk\Cpp-C\Eta\Impl\Reactor\rsslReactorWorker.c:1241
Error Text <D:\Jenkins\workspace\ESDKCore_RCDEV\OS\VS141-64\rcdev\source\rtsdk\Cpp-C\Eta\Impl\Transport\rsslSocketTransportImpl.c:6068> Error: 1002 ipcConnecting() client connect() failed. System errno: (10057)
loggerMsgEnd
Exception Type='OmmInvalidUsageException', Text='login failed (timed out after waiting 45000 milliseconds) for localhost:14002)', ErrorCode='-4052'
At the same time I also tried sample programm for eta . I followed detailed steps "ETA Quick Start - Connecting to Refinitiv Real-Time -- Optimized " but still I am getting connection error
onnections:
emea-1.pricing.streaming.edp.thomsonreuters.com:14002 ELEKTRON_DD
MarketPriceItems: IBM.N
MarketByOrderItems:
MarketByPriceItems:
YieldCurveItems:
MarketPriceItems (Private Stream):
MarketByOrderItems (Private Stream):
MarketByPriceItems (Private Stream):
YieldCurveItems (Private Stream):
Adding connection to emea-1.pricing.streaming.edp.thomsonreuters.com:14002...
Error rsslReactorConnect(): Failed to request authentication token information. Text: <D:\Jenkins\workspace\ESDKCore_RCDEV\OS\VS141-64\rcdev\source\rtsdk\Cpp-C\Eta\Impl\Reactor\Util\rsslRestClientImpl.c:1595> Error: Failed to perform the request with text: Unsupported protocol
Best Answer
-
Based on my colleague suggestion above, you can check EMA Quick Start - Connecting to Refinitiv Real-Time -- Optimized as your reference.
0
Answers
-
It looks like you modified some example codes or configuration, and you are using the wrong channel config from the EmaConfig.xml.
Not sure what version of RTSDK you are using?
Normally for version 1.5.1, the example uses Consumer_3 which uses Channel_3 and it was configured with EnableSessionManagement enabled as described in the following post.
If you are running the example from RTSDK 2.0.0.L1 default consumer seems to changed to Consumer_4 and you have to copy the new EmaConfig.xml which provided under folder Ema instead. Please run the example again with original codes and verify EmaConfig.xml in your running directly.
0 -
Now Reverted all my changes and channel_4 is being used with EMA example code 113 . But I am getting below error
loggerMsg
TimeStamp: 13:18:07.380
ClientName: ChannelCallbackClient
Severity: Error
Text: Failed to add RsslChannel(s) to RsslReactor. Channel name(s) Channel_4
Instance Name Consumer_4_1
RsslReactor 0x000001A59F960820
RsslChannel 0
Error Id -1
Internal sysError 0
Error Location \Jenkins\workspace\ESDKCore_RCDEV\OS\VS141-64\rcdev\source\rtsdk\Cpp-C\Eta\Impl\Reactor\rsslReactor.c:6876
Error Text Failed to request authentication token information with HTTP error 400. Text: {"error":"access_denied" }
loggerMsgEnd
Exception Type='OmmInvalidUsageException', Text='Failed to add RsslChannel(s) to RsslReactor. Channel name(s) Channel_4
Instance Name Consumer_4_1
RsslReactor 0x000001A59F960820
RsslChannel 0
Error Id -1
Internal sysError 0
Error Location \Jenkins\workspace\ESDKCore_RCDEV\OS\VS141-64\rcdev\source\rtsdk\Cpp-C\Eta\Impl\Reactor\rsslReactor.c:6876
Error Text Failed to request authentication token information with HTTP error 400. Text: {"error":"access_denied" }', ErrorCode='-1'
0 -
Thanks @wasin.waeosri @moragodkrit.chumsri_1 This helps a lot . I am able to connect to cloud.
0
Categories
- All Categories
- 6 AHS
- 38 Alpha
- 161 App Studio
- 4 Block Chain
- 4 Bot Platform
- 16 Connected Risk APIs
- 47 Data Fusion
- 30 Data Model Discovery
- 608 Datastream
- 1.3K DSS
- 577 Eikon COM
- 4.9K Eikon Data APIs
- 7 Electronic Trading
- Generic FIX
- 7 Local Bank Node API
- Trading API
- 2.7K Elektron
- 1.3K EMA
- 236 ETA
- 519 WebSocket API
- 33 FX Venues
- 10 FX Market Data
- 1 FX Post Trade
- 1 FX Trading - Matching
- 12 FX Trading – RFQ Maker
- 5 Intelligent Tagging
- 2 Legal One
- 20 Messenger Bot
- 2 Messenger Side by Side
- 9 ONESOURCE
- 7 Indirect Tax
- 59 Open Calais
- 264 Open PermID
- 39 Entity Search
- 2 Org ID
- PAM
- PAM - Logging
- 8.4K Private Comments
- 6 Product Insight
- Project Tracking
- ProView
- ProView Internal
- 20 RDMS
- 1.4K Refinitiv Data Platform
- 367 Refinitiv Data Platform Libraries
- 3 Refinitiv Due Diligence
- LSEG Due Diligence Portal API
- 3 Refinitiv Due Dilligence Centre
- Rose's Space
- 1.1K Screening
- 18 Qual-ID API
- 13 Screening Deployed
- 23 Screening Online
- 10 World-Check Customer Risk Screener
- 990 World-Check One
- 44 World-Check One Zero Footprint
- 45 Side by Side Integration API
- Test Space
- 3 Thomson One Smart
- 1.2K TR Internal
- Global Hackathon 2015
- 2 Specialists Who Code
- 10 TR Knowledge Graph
- 150 Transactions
- 142 REDI API
- 1.7K TREP APIs
- 4 CAT
- 21 DACS Station
- 117 Open DACS
- 1.1K RFA
- 103 UPA
- 172 TREP Infrastructure
- 224 TRKD
- 886 TRTH
- 5 Velocity Analytics
- 5 Wealth Management Web Services
- 59 Workspace SDK
- 9 Element Framework
- 5 Grid
- 13 World-Check Data File
- Yield Book Analytics
- 46 中文论坛