Error on checking port: Max retries exceeded.

e.aleksandrov

All of the sudden it seems that the Eikon API does not work anymore, whereas it worked smoothly before.

Python gives following errors:

When I check, and restart the Eikon Desktop and Eikon API Proxy the same error comes back. And is followed by:

wasin.w

Hello @e.aleksandrov

I have checked the case and found that the issue has been resolved after you cleared the cache, updated all API- and Eikon-relevant packages, and then rebooted thesystems.

jason.ramchandani01

@e.aleksandrov I have sent you an email and opened a support ticket for you.