Service does not support private streams

SMR
SMR
in ETA

Hello,

We are testing a third party application that will use IDN feed. The app process on startup can connects to the ADS but after opening item requests, is disconnected with message "Service does not support private streams".

The IDN service configured in ADS is not enabled for privateStream. How can we prevent app from using privatestream?

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Best Answer

  • wasin.w
    wasin.w admin
    Answer ✓

    Hello @SMR

    Does your 3rd party application use ETA API as a transport API to connect to the Refinitiv Real-Time feed? If so, please be informed that the Private Stream is requested when the Consumer application source code set the Private Stream flag in the RSSL Request message object:

    • ETA Java: RequestMsgFlags object with PRIVATE_STREAM flag
    • ETA C++: RsslRequestMsg with RSSL_RQMF_PRIVATE_STREAM flag

    I suggest you contact your 3rd party application developer to check their application.

Answers

  • SMR
    SMR

    @wasin.waeosri

    Thank you for the response.

    yes, they use ETA API 3.6.0. So, the PrivateStream flag should be set to False to stop requesting PrivateStream ?


    Regards

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