no access to Eikon data API after macOS update

a.prate

After macOS update to Big Sur I uninstalled Eikon Data API for Pyhtonwhich was not working but I figured that the API no more exists. I try to install Refinitiv Desktop but it says I have no right to use it. I really need to run my python script can you help ?

zoya faberov

Hello @a.prate,

Would like to suggest taking a look at Codebook, if you have not had a chance to do so. ln your Eikon search bar type "CODEBK". It comes with examples of usage and ability to create your code. You may find article Use Eikon Data API or RDP Library in Python in CodeBook on Web Browser of help.

Also suggest to consult with your Refinitiv account manager on the best way for you to proceed on your organization's requirements.

zoya faberov

Hello @a.prate,

As the error you observe is "no right to use", I would suggest contacting your Refinitiv account manager to verify that your organization has Refinitiv Workspace desktop product and your user id is permissioned for RW, or you may be able to confirm this information internally, within your organization.

a.prate

We did not subscribe to RW. Why should we subscribe to another product when we had access to what we needed with the data API ? Please advice how to install the data API so I can run my script like few days ago...