Refinitiv Workspace don't work on Mac OS Big Sur

Mouvoh Aka Christian Euloge
Mouvoh Aka Christian Euloge
in Eikon Data APIs

Hi I'm on the MacBook Air M1 and I downloaded Refinitiv Workspace in order to use the Eikon API. However, when I start Refinitiv Workspace it says: An unexpected error occurred. Please try again. If you keep getting this error, please Contact Us.

Is the program not supported by M1 and if so do you have a solution for me?

Thank you in advance

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Best Answer

  • wasin.w
    wasin.w admin
    Answer ✓

    Hello @aka.mouvoh

    Please be informed that the Q&A forum is dedicated to the Refinitiv APIs usage questions. The issue is related to the Refinitv Workspace application does not work on your machine, so I suggest you submit a ticket to the Refinitiv Workspace support team directly via my.refinitiv.com website.

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    In the meantime, please be informed that you can access Refinitiv Workspace web version via https://workspace.refinitiv.com/web website.

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