Access Denied: User req to PE(x)
Good Morning!
I can get data normally for some RICs by the get_data method (for example for Microsoft Corp), but when I try to open streaming with the StreamingPrices method for the same symbols I am not successful (the error that appears to me is always "Access Denied: User req to PE (x) ").
I read here in the community that this is a lack of permission, so I would like to know if it is a problem on your part and you can release access without any change in the payment plan or if it would mean such a change.
Thanks in advance.
Best Answer
-
Hi @diego37
The permissions you have are based on the licence agreement for your products and user ids that your organisation has with Refinitiv. e.g. it would appear your Streaming Data permissions are not the same as your non-streaming data.
Therefore, you would need to contact your internal Market Data department or your Refinitiv representative to discuss changing your permissions.
I will also try and identify your Refinitiv representative and ask them to reach out to you.
PS - in the meantime, if you are interested in merely testing/exploring the StreamingPrice interface you can try requesting EUR= , GBP= or other currency RICs - as these are sometimes permissioned on limited licences. OR you can try requesting the delayed RIC e.g. /MSFT.O
0
Answers
-
@diego37 I believe that your subscription does not permit you access to streaming prices from that exchange. If you want to add that exchange to your package then you can speak to your account manager who can inform you of the cost and add that to your package. Your account manager can also check what permissions you are entitled to. I hope this can help.
0
Categories
- All Categories
- 6 AHS
- 39 Alpha
- 161 App Studio
- 4 Block Chain
- 4 Bot Platform
- 16 Connected Risk APIs
- 47 Data Fusion
- 30 Data Model Discovery
- 608 Datastream
- 1.3K DSS
- 577 Eikon COM
- 4.9K Eikon Data APIs
- 7 Electronic Trading
- Generic FIX
- 7 Local Bank Node API
- Trading API
- 2.7K Elektron
- 1.3K EMA
- 236 ETA
- 519 WebSocket API
- 33 FX Venues
- 10 FX Market Data
- 1 FX Post Trade
- 1 FX Trading - Matching
- 12 FX Trading – RFQ Maker
- 5 Intelligent Tagging
- 2 Legal One
- 20 Messenger Bot
- 2 Messenger Side by Side
- 9 ONESOURCE
- 7 Indirect Tax
- 59 Open Calais
- 264 Open PermID
- 39 Entity Search
- 2 Org ID
- PAM
- PAM - Logging
- 8.4K Private Comments
- 6 Product Insight
- Project Tracking
- ProView
- ProView Internal
- 20 RDMS
- 1.4K Refinitiv Data Platform
- 370 Refinitiv Data Platform Libraries
- 3 Refinitiv Due Diligence
- LSEG Due Diligence Portal API
- 3 Refinitiv Due Dilligence Centre
- Rose's Space
- 1.1K Screening
- 18 Qual-ID API
- 13 Screening Deployed
- 23 Screening Online
- 10 World-Check Customer Risk Screener
- 990 World-Check One
- 44 World-Check One Zero Footprint
- 45 Side by Side Integration API
- Test Space
- 3 Thomson One Smart
- 1.2K TR Internal
- Global Hackathon 2015
- 2 Specialists Who Code
- 10 TR Knowledge Graph
- 150 Transactions
- 142 REDI API
- 1.7K TREP APIs
- 4 CAT
- 21 DACS Station
- 117 Open DACS
- 1.1K RFA
- 103 UPA
- 172 TREP Infrastructure
- 224 TRKD
- 886 TRTH
- 5 Velocity Analytics
- 5 Wealth Management Web Services
- 60 Workspace SDK
- 9 Element Framework
- 5 Grid
- 13 World-Check Data File
- Yield Book Analytics
- 46 中文论坛