Connection to Eikon API in windows using Python

k.ripping

Hello,

I'm trying to get data from eikon using API, I keep getting this error

'''raise EikonError(-1, 'Port number was not identified. Check if Eikon Desktop or Eikon API Proxy is running.')

eikon.eikonError.EikonError: Error code -1 | Port number was not identified. Check if Eikon Desktop or Eikon API Proxy is running.

'''

Despite following every step mentioned on the website, Does anyone know how to fix this or what might be the problem ? Thank you.

zoya faberov

Hello @k.ripping,

Could you please elaborate on what steps you have tried already?

Would like to suggest article: Eikon Data API(Python) Troubleshooting | Refinitiv that many find a great resource in troubleshooting issues like what you are seeing, with steps suggested.