Error code -1 Server returns error. Please try again

Ha.T.Nguyen
Ha.T.Nguyen
in Eikon Data APIs

Hi,

I try to download stock price of .SPX for SP500 but got this error. I still can download it yesterday.

Thank you.

image

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Best Answer

  • chavalit-jintamalit
    chavalit-jintamalit admin
    Answer ✓

    Hi @Ha.T.Nguyen

    The error message suggests that there was an error on the server-side.

    Please retry your API call after a while.

    If the problem still exists, please share your API call.

    So I can take a look in more detail.


    I just quickly tested the .SPX with last price field.

    And it works fine.

    image


Answers

  • zoya faberov
    zoya faberov

    Hello @Ha.T.Nguyen,

    If you would like to include the complete code, we can try running it on our side.

    Is your Eikon/Refinitiv Workspace desktop running, logged in and otherwise behaves as expected?

  • Ha.T.Nguyen
    Ha.T.Nguyen

    Hi. the Eikon desktop is still running. I change from eikon.get_timeseries to get_data and it works.

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