Error occurred in price extraction from Eikon API, it is throwing Interval not supported error for s

subarini

Below is the list of RIC codes for which we are getting interval not supported error:

AR-BNKR-PU, OL-ETNEA-PU, AR-STKR-PU, OL-PRKR-PU

This was working fine until last week. Please help us resolve this.

start_date is 2020-01-01

end_date is 2021-06-01

jason.ramchandani01

@subarini this is working fine for me - these are weekly data RICs so need to have a weekly interval API call:

df = ek.get_timeseries('AR-BNKR-PU',start_date='2020-01-01',end_date='2021-06-01',interval='weekly')
df

What code are you trying and what is the error message. Please try restarting your Eikon and presenting the above query. I hope this can help.

subarini

Hi,

Thank you for quick response. We are using the following query:

ek.get_timeseries('AR-BNKR-PU',fields = ['CLOSE'], interval='daily', start_date='2020-01-01', end_date='2021-06-01', calendar="tradingdays")

Error message - Error with AR-BNKR-PU: Interval is not supported

We have been using the same query from last 2 years and never faced this error before.

jason.ramchandani01

@subarini which library version are you using? I don't believe the behaviour has changed recently but I will check the dev team. My understanding is that if you request daily you will only receive daily - hence the need to explicitly set weekly or monthly or quarterly for EIA or lower frequency economic data. Are you saying the service returned weekly datapoints for some series and daily datapoints for others in the same query? I doubt this was ever the case. You will need to break your query into appropriate frequencies. This is the error message I receive if I try to request a weekly only and daily RIC:

This is as I would expect it.

Jirapongse

@subarini

The code works now but it returns the weekly data. Could you please confirm it?