Eikon API 403 Error, Application id not valid

wenbo.zhang

Hi I am new to Eikon API. I used the App Key Generator to get the key and tried the set_app_key but got the 403 error. My python eikon version is 1.1.12 and below is the error msg.

# eikon API connection

import eikon as ek

_EIKON_API= 'b603fcaa78a548408cb085e13d8331a955c63fa3'

ek.set_log_level(1)

ek.set_app_key(_EIKON_API)

ek.get_timeseries('AAPL.O', interval='daily')

2021-09-11 11:30:02,161 P[36228] [MainThread 30864] Send GET request to http://127.0.0.1:9060/api/status to detect API Proxy...

2021-09-11 11:30:02,161 P[36228] [MainThread 30864] Request to http://127.0.0.1:9060/api/status

headers = {'x-tr-applicationid': 'b603fcaa78a548408cb085e13d8331a955c63fa3'}

params = None

2021-09-11 11:30:02,193 P[36228] [MainThread 30864] HTTP request response 200: {"statusCode":"ST_PROXY_READY","version":"2.9.0"}

2021-09-11 11:30:02,193 P[36228] [MainThread 30864] Checking port 9060 response : 200 - {"statusCode":"ST_PROXY_READY","version":"2.9.0"}

2021-09-11 11:30:02,193 P[36228] [MainThread 30864] Port 9060 was retrieved from .portInUse file

2021-09-11 11:30:02,193 P[36228] [MainThread 30864] Try to handshake on url http://127.0.0.1:9060/api/handshake...

2021-09-11 11:30:02,195 P[36228] [MainThread 30864] Request to http://127.0.0.1:9060/api/handshake

headers = {'Content-Type': 'application/json', 'x-tr-applicationid': 'b603fcaa78a548408cb085e13d8331a955c63fa3'}

params = None

2021-09-11 11:30:02,430 P[36228] [MainThread 30864] HTTP request response 400: Application key is not valid.

2021-09-11 11:30:02,431 P[36228] [MainThread 30864] Response : 400 - Application key is not valid.

2021-09-11 11:30:02,431 P[36228] [MainThread 30864] Response 400 on handshake port 9060 : Application key is not valid.

2021-09-11 11:30:02,431 P[36228] [MainThread 30864] Application ID: b603fcaa78a548408cb085e13d8331a955c63fa3

2021-09-11 11:30:02,431 P[36228] [MainThread 30864] Init a Desktop session with new app_key

2021-09-11 11:30:02,431 P[36228] [MainThread 30864] Port 9060 on local proxy was detected

2021-09-11 11:30:02,431 P[36228] [MainThread 30864] entity: TimeSeries

2021-09-11 11:30:02,431 P[36228] [MainThread 30864] payload: {'rics': ['AAPL.O'], 'fields': ['*'], 'interval': 'daily', 'startdate': '2021-06-03T11:30:02.431790-04:00', 'enddate': '2021-09-11T11:30:02.431790-04:00'}

2021-09-11 11:30:02,431 P[36228] [MainThread 30864] Request:{'Entity': {'E': 'TimeSeries', 'W': {'rics': ['AAPL.O'], 'fields': ['*'], 'interval': 'daily', 'startdate': '2021-06-03T11:30:02.431790-04:00', 'enddate': '2021-09-11T11:30:02.431790-04:00'}}}

2021-09-11 11:30:02,432 P[36228] [MainThread 30864] Request to http://127.0.0.1:9060/api/v1/data

headers = {'Content-Type': 'application/json', 'x-tr-applicationid': 'b603fcaa78a548408cb085e13d8331a955c63fa3'}

params = None

2021-09-11 11:30:02,603 P[36228] [MainThread 30864] HTTP request response 403: {"ErrorCode":1401,"ErrorMessage":"Application id b603fcaa78a548408cb085e13d8331a955c63fa3 is invalid"}

2021-09-11 11:30:02,604 P[36228] [MainThread 30864] HTTP Response code: 403

2021-09-11 11:30:02,604 P[36228] [MainThread 30864] HTTP Response: {"ErrorCode":1401,"ErrorMessage":"Application id b603fcaa78a548408cb085e13d8331a955c63fa3 is invalid"}

2021-09-11 11:30:02,604 P[36228] [MainThread 30864] Error code 403 | Client Error: {"ErrorCode":1401,"ErrorMessage":"Application id b603fcaa78a548408cb085e13d8331a955c63fa3 is invalid"}

2021-09-11 11:30:02,604 P[36228] [MainThread 30864] HTTP request failed: EikonError-Client Error: {"ErrorCode":1401,"ErrorMessage":"Application id b603fcaa78a548408cb085e13d8331a955c63fa3 is invalid"}

Traceback (most recent call last):

File "C:\Users\ericw\anaconda3\envs\env_dev\lib\site-packages\eikon\json_requests.py", line 127, in send_json_request

_raise_for_status(response)

File "C:\Users\ericw\anaconda3\envs\env_dev\lib\site-packages\eikon\json_requests.py", line 271, in _raise_for_status

raise EikonError(response.status_code, error_msg)

eikon.eikonError.EikonError: Error code 403 | Client Error: {"ErrorCode":1401,"ErrorMessage":"Application id b603fcaa78a548408cb085e13d8331a955c63fa3 is invalid"}

During handling of the above exception, another exception occurred:

Traceback (most recent call last):

File "C:\Users\ericw\anaconda3\envs\env_dev\lib\site-packages\IPython\core\interactiveshell.py", line 3437, in run_code

exec(code_obj, self.user_global_ns, self.user_ns)

File "<ipython-input-2-a07e40b5c73a>", line 9, in <module>

ek.get_timeseries('AAPL.O', interval='daily')

File "C:\Users\ericw\anaconda3\envs\env_dev\lib\site-packages\eikon\time_series.py", line 182, in get_timeseries

ts_result = eikon.json_requests.send_json_request(TimeSeries_UDF_endpoint, payload, debug=debug)

File "C:\Users\ericw\anaconda3\envs\env_dev\lib\site-packages\eikon\json_requests.py", line 134, in send_json_request

raise EikonError(eikon_err.code, eikon_err.message)

eikon.eikonError.EikonError: Error code 403 | Client Error: {"ErrorCode":1401,"ErrorMessage":"Application id b603fcaa78a548408cb085e13d8331a955c63fa3 is invalid"}

ek.__version__

Out[3]: '1.1.12'

chavalit-jintamalit

Hi @wenbo.zhang

I tested your app id and it seems to be invalid.

Please launch "APPKEY" app on Eikon Desktop.

And please let me know the Product ID.

wenbo.zhang

Product ID

<removed by moderator>

APPKEY

<removed by moderator>

chavalit-jintamalit

Hi @wenbo.zhang

I tested all your app keys and all of them seem to be invalid.

So I submitted ticket no.10380844 on your behalf to the helpdesk.

They will contact you shortly.