Error: no proxy address identified, and Error on handshake

liyutian

I was trying to connect with eikon through my python 3.7.

The input was

import eikon as ek

ek.set_app_key('exxxxxxxxxxxxxxxxxxxxxxxxxxxefdb')

What i received is

2021-10-15 16:18:15,212 P[28524] [MainThread 35408] Error: no proxy address identified.

Check if Eikon Desktop or Eikon API Proxy is running.

2021-10-15 16:18:15,276 P[28524] [MainThread 35408] Error on handshake url http://127.0.0.1:None/api/handshake : TypeError("send() got an unexpected keyword argument 'timeout'")

2021-10-15 16:18:15,288 P[28524] [MainThread 35408] Error on handshake url http://127.0.0.1:None/api/handshake : TypeError("send() got an unexpected keyword argument 'timeout'")

2021-10-15 16:18:15,296 P[28524] [MainThread 35408] Port number was not identified, cannot send any request

Can anyone help me with this problem?

Eliza.cz

Hi @liyutian

try downgrading Eikon and httpx

pip install Eikon==1.1.6

pip install httpx==0.14.2

wasin.w

Hello @liyutian

Additonally, you may check this Eikon Data API(Python) Troubleshooting article.

Yelyzaveta Savelieva

liyutian,

try this:

1. Go to "Choose Connection" in your apps

2. Change "Automatic Connection Mode" to "Force Connection via the Internet".

3. Try connecting to Eikon API with your key again.