pip install eikon error

tnksnsk314

My client is trying to do "pip install eikon" in the prompt and the error message is showing up. Please see the attached.error message.png

wasin.w

Hello @tnksnsk314

The Python pip tool needs to connect to the internet to download the Eikon Data API package from the https://pypi.org/ repository. The error message means the pip tool cannot connect to the internet behind the client network.

I highly recommend the client contact their local IT department to verify this network issue.

tnksnsk314

Thank you for your advice!

maneesh.gupta

You need to ensure correct version of pip is used. I tried the following command and it worked for me
pip3 install --trusted-host pypi.org --trusted-host files.pythonhosted.org eikon
hope this helps