Starting up Eikon error message

What do i do to fix this error ?


1634738683688.png

Best Answer

  • Jirapongse
    Jirapongse admin
    Answer ✓

    @manu

    For the error message: Type Error("send() got an unexpected keyword argument 'timeout''), it could be a problem in the httpx version 0.20.0.

    Please downgrade the version of the httpx to 0.19.0, as mentioned in this thread.

     pip install httpx==0.19.0


Answers

  • Hi @manu

    This typically occurs when the desktop application is not running. Ensure that either Refinitiv Workspace or Eikon is running. If it is, restart it and try again.