[Errno 110] Connection timed out

marcin.muszynski

Hi,

I am getting the below error while trying to pull data using get_symbology method. I don't think I am exceeding any limits with this request as I tested for 20 items and it still comes up. What is usually the logic behind this error please?

ConnectionError: HTTPConnectionPool(host='10.87.101.215', port=8000): Max retries exceeded with url: /api/eikon/?method=get_symbology (...) (Caused by NewConnectionError('<urllib3.connection.HTTPConnection object at 0x7f22df70cd50>: Failed to establish a new connection: [Errno 110] Connection timed out'))

zoya faberov

Hello @marcin.muszynski ,

Would like to better understand the situation:

Have this been working before or are you getting started with Eikon Data API?

If you are getting started, are you following EDAPI Quick Start guide?

Let us know