Unable to Open RDP Platform Session

nebu.john
nebu.john
in Refinitiv Data Platform

I used to access RDP platform on Jupyter notebook but is not working anymore not sure what is wrong session is not opening

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Best Answer

  • Gurpreet
    Gurpreet
    Answer ✓

    Did you execute the very first statement -

    import refinitiv.dataplatform as rdp

Answers

  • Gurpreet
    Gurpreet

    Are your credentials still working? What is the error message? Can you try to login to the API playground and verify your credentials and app key.

  • nick.zincone
    nick.zincone

    @nebu.john

    Can you provide some output/screenshot to show the error you are receiving? Have you upgraded anything within your environment, such as Python? Or the refinitiv.dataplatform package?

  • nebu.john
    nebu.john

    I am getting the attached error not sure what is wrong

    @Gurpreet @nick.zincone error.jpg

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