Configuration issues with RDP for Python

jgarden

Trying to follow along with the example notebooks but cannot seem to get the package to load outside of the example notebooks. to be clear, I've set up the config json with my appkey. I am currently using Eikon Desktop v 4.0.56

Jirapongse

@jgarden

You may have another config module installed on the machine.

refinitiv-data works with python-configuration.

However, if I install another config 0.5.1 module, I will get the following error.

pf

Hi @jgarden,

It seems that config module isn't imported from python-configuration package.

Could you describe your environment ?
And check installed packages ? (ex: "pip list" result)

jgarden

Jupyterlab ==3.1.7

pandas == 1.3.2

numpy==1.21.2

python-configuration ==0.8.2

refinitiv-data == 1.0.0b6

Pip list is really long what else would you need to see?

jgarden

Hi thanks so much, yes this is in fact the issue and I have solved it by changing the name of a different config file.

jgarden

Hi thanks so much, yes this is in fact the issue and I have solved it by changing the name of a different config file.

Sully

I had to reinstall the refinitiv-data library to get it to work.

pip install --upgrade --force-reinstall refinitiv-data