404 Error with APIPROXY

ben02
ben02
in Eikon Data APIs

Hi,

I was following along this: https://developers.refinitiv.com/en/article-catalog/article/eikon-data-api-python-troubleshooting-refinitiv

step 7 that doesn’t work (http://localhost:9060/api/status says it can’t be reached). I don't see the "APIPROXY" portion in the log file. I do see the "SIDEBYSIDE" starting and I can go to http://localhost:9000/ping?all..

I tried installing some of the packages I found in other answers on this forum but those didn't work either.

When I try and run the following code:

import eikon as ek

ek.set_app_key('fxxxxxxxxxxxxxxxxxc')

ek.get_news_headlines('R:LHAG.DE', date_from='2019-03-06T09:00:00', date_to='2019-03-06T18:00:00')

I get:

2022-01-28 16:17:54,513 P[17140] [MainThread 15908] Error code 404 | Client Error: <!DOCTYPE html>

<html lang="en">

<head>

<meta charset="utf-8">

<title>Error</title>

</head>

<body>

<pre>Cannot POST /api/v1/data</pre>

</body>

</html>

Tagged:

Best Answer

  • raksina.samasiri
    raksina.samasiri admin
    Answer ✓

    Hi @ben02 ,

    As checked, your account subscription type is Eikon - Exchange Pricing, which does not have an access to the Eikon Data API.

    Please contact your account manager to adjust your subscription in case you'd like to use the API.

    1643597309280.png

Categories