Why did my program crash?

hlteh3388
hlteh3388
in Eikon Data APIs

Hi,

I am coding in python to download data into a dataframe.

The program was working all day until 5 mins ago.

Based on my analysis, the attached error message was generated when I issued the following command:

error.txt

             ca_df, err = eikon.get_data(port_ISIN_list, ca_field_list)

Both variables, port_ISIN_list, ca_field_list, are well defined.

Does anyone know what just happened?


Thanks


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Answers

  • wasin.w
    wasin.w admin

    Hello @hlteh3388

    Could you please share the values of the port_ISIN_list and ca_field_list variables?

    I did a quick test and it works fine.

    example-code.png

    What are the versions of Python and Eikon Data API in your environment?

  • raksina.samasiri
    raksina.samasiri admin

    hi @hlteh3388 ,

    As @wasin.w mentioned that your code works fine.

    Could you please also try shutting the Eikon desktop app down and reopening it as the connection to the API proxy may not have been completed fully due to the authentication outage earlier. It should then work fine. I hope this can help.

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