Refiniv Eikon configuration manager

mchebbab
mchebbab
in Eikon COM

Hello Team,

Could you please help us to change the name of Sever “Distributors” .

In our configuration we have two servers on mode load banacing “TREP-TR1 TREP-TR2”

But when we have an issue happened on “TREP-TR1 TREP-TR2” the application doesn’t work with the third server “trepdr3”

We must delete TREP-TR1 TREP-TR2 and keep only one server “trepdr3” for all users.

Could you please help us to change the name of Sever “Distributors” for all users not manually (pc by pc) ,something like a script ?eikon-configuration.png

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Best Answer

  • umer.nalla
    umer.nalla
    Answer ✓

    Hi @mchebbab

    This forum is for API / development how-to type queries.

    For Eikon admin + config type queries - please contact Eikon support either via Eikon itself or from My.Refinitiv

    An Eikon specialist can then try and assist with your issue.

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