Password accessing the VBA code in Download manager

Hi,


I am using the Download manager and the Power, Gas template. When I want to access the modules in the VBA-code I am told to type in the "Download manager password". My Refinitiv agent could not say what this is, help please?

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Best Answer

  • wasin.w
    wasin.w admin
    Answer ✓

    Hello @jsohlberg

    Is it the Eikon excel? If so, I highly recommend you contact the Eikon support team directly via the my.refinitiv.com website.

    contact-eikon-support.png

    This Q&A forum is dedicated to the Refinitiv APIs' general usage questions, you need to contact the support team for this kind of Eikon product usage query.