Force logout

mr.098890
mr.098890
in Refinitiv Data Platform

I get forced log out after about 8 minutes 30 seconds everytime I log in... The message I get is:
"You have been signed out of this sessions. Do you want to sign in again?"

Is there a way to keep the session connected, it is a bit annoying to get forced log out every 8 minutes.

Tagged:

Best Answer

  • Gurpreet
    Gurpreet
    Answer ✓

    Hi @mr.098890,

    Forced logout from where? Are you using streaming connection to get market prices. Are you using Refinitiv Data Platform REST API or RD Libraries?

    Thanks.

Categories