Error code 429: Time limit reset request

elaine.aliwalas

Hi I can't access data through in Python can you please help? I dont want to wait for this long this is 12 hours approx. can you reset the time limit please?

Error code 429 | Client Error: Too many requests, please try again later. Wait for 48703 seconds.

Shadab Hussain

Hi @elaine.aliwalas,

For this incident, internally we can raise a request by ourselves on the ServiceNow portal.

Based on the Eikon Data API Usage and Limits Guideline document, the current request per second limit is 5 requests per second.

Please check the answers in the following posts for more detail about this issue:

• Error code 429 - suggestions post
• Error code 429 | Client Error: Too many requests, please try again later. post
• Error code 429| Client error: Too many requests, please try again later. Wait for XXXXX seconds. How is this error caused and how can we prevent this error from happening?

elaine.aliwalas

Hi @Shadab Hussain Thank you. What is the procedure if this is for an external client please?

wasin.w

Hello @elaine.aliwalas

I think the client needs to adjust the code based on the answers from the old posts (those "Error code 429" links) that my colleague has given to you.