How can I retrieve deals data from refinitiv 365?

Hello, I have a question about retrieving deals data on Refinitiv 365

This is my first time using Refinitiv, please understand if the question is too dumb

I have looked through all the video guides, and they said I have to install an app in order to retrieve deals data

The process: Settings -> Options -> Apps -> Deal Analytics

But I cannot see the options

screenshot-2022-05-17-at-84131-am.jpg


Best Answer

  • Jirapongse
    Jirapongse admin
    Answer ✓

    @yangliu5

    You can contact the Product Support team directly via the Help menu.

    1652762179173.png The support team will contact you and provide you with answers for your questions.