Why is there a miss match in Search API vs Record Matching API results?

I have seen serveral example.

1. "Darby Group PLC"

2. "Samsung Bioepis Co Ltd"

etc will return result when using search API, but will return 0 result on Record Matching. What am I missing here? Isn't Search and Record Matching the same?

Best Answer

  • Jirapongse
    Answer ✓

    @nejoval774

    I got the response from the product team.

    "Search and Match are two different functionalities. Search does a name search for an Organization and simply compares the name text and gives all the matching results. In the case of search, a user only has one generic input. However, matching is for a different purpose. Trying to see the closest matching Organization. That involves multiple parameters to compare and rank the closest match for an Organization, Both are different."


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