Python APi Eikon get data is not Fetching ( error 502) ,

Akhilesh.Kumar
Akhilesh.Kumar
in Eikon Data APIs 
ek.get_data(["0#.SPX"],[{'TR.CompanyMarketCap':{'sort_dir':'desc'}}]),

This is the code I'm using to fetch data from eikon, but unfortunately it throwing me an error, (error 502)

Please help me with this issue.

Thank you

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Best Answer

  • Jirapongse
    Jirapongse admin
    Answer ✓

    @Akhilesh.Kumar

    I can run it properly.

    df, err = ek.get_data(["0#.SPX"],[{'TR.CompanyMarketCap':{'sort_dir':'desc'}}])

    1654672339178.png

    You can enable logging in the API to verify the problem. 

    ek.set_log_level(1)
    ek.set_app_key('<app key>')

Answers

  • Akhilesh.Kumar
    Akhilesh.Kumar


    Yes the code is fine, but for some reason in my system it throws this error and doesn't fetch the values. 

    eikon.eikonError.EikonError: Error code 502 | Server Error:

    Let me know your thoughts.

  • Jirapongse
    Jirapongse admin

    @Akhilesh.Kumar

    Please enable logging and share it. You can use the below code to enable logging. 

    ek.set_log_level(1)
    ek.set_app_key('<app key>')
  • wasin.w
    wasin.w admin

    Hello @Akhilesh.Kumar ,

    Were you able to enable logging as suggested by @Jirapongse ?

    Please share by zipping and attaching, or share the relevant excerpt so that we can progress with this discussion and try to help with the issue.

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