How to restart Eikon automatically, from windows task scheduler?

jason.huang
jason.huang
in Eikon Data APIs

We need to automatically restart Eikon everyday. Is there a way we can do that in the windows task scheduler?

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Answers

  • wasin.w
    wasin.w admin

    Hello @jason.huang

    Please be informed that the Q&A forum is dedicated to Refinitiv Api's general usage questions.

    I highly recommend you contact the Eikon support team directly to help you. You can contact the team via the https://my.refinitiv.com/ website.

    contact-eikon-support.png

  • doina
    doina 
    taskkill /F /IM EikonBoxNet.exe /T & timeout 5 >nul & taskkill /F /IM EikonBox.exe /T & timeout 5  >nul & call taskkill /F /IM Eikon.exe /T & timeout 10  >nul & start "" "C:\Program Files (x86)\Thomson Reuters\Eikon\Eikon.exe"

    I put the following in a .bat file and use the Windows scheduler to run it every day. The order in which you kill the processes is important, otherwise they keep recovering.

  • jason.huang
    jason.huang
    Thank you doina. I did the same thing after calling the Eikon support got the answer they don't support the graceful auto restart.

    Instead of killing the subprocesses I killed Eikon.exe and I can see all children gone.

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