Delay in Subscription and Requested OHLC data - US Equity Market opening phase

tt1057
tt1057
in Eikon Data APIs

Hi,
I have issues with requesting historical bars(ohlc) as well as with timeseries subscription via the .net API. It mainly happens when the US stock market opens at 9:30 EST for about 15 minutes. When I request historical bars, it can take up to 10 minutes before I get a response. During normal operation, this sort of request is responded to within 50 ms to 200 ms.

When I subscribe to bar updates/Timeseries subscription, that for the first up to 7 minutes, some instruments/stocks do not update the data - do not fire an event within the API.

Currently, I am monitoring these symbols:

"AAPL" "ADBE" "AMAT" "AMD" "AMGN" "AMZN" "AVGO" "CHTR" "COST" "GOOGL" "INTC" "INTU" "META" "MSFT" "NFLX" "NVDA" "PEP" "PYPL" "QCOM" "SBUX" "TMUS" "TSLA" "TXN" "ZM"

And then I subscribe the rics with an O (‘*.O’ ) at the end, like this ADBE.O .

I did not post any code snipplets here, since above issues normally vanish after 15 minutes of the US Equity markets are open - 9:45 EST - so code works flawlessly.

My assumption is, that there is not enough computing power when the US market opens.

Any idea on how to improve this?


Thanks for your support.
Mike


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Answers

  • Jirapongse
    Jirapongse

    @tt1057

    Please specify the API that you are using.

    Is it App Studio - .NET SDK?

    The code looks like this:

    private ITimeSeriesDataService _timeSeries;
    private void Initialize(){
        _timeSeries = DataServices.Instance.TimeSeries;
        _timeSeries.ServiceInformationChanged += timeSeries_ServiceInformationChanged;
    }
    private void timeSeries_ServiceInformationChanged(object sender, ServiceInformationChangedEventArgs e){
        Debug.Print("{0}: {1}", e.Information.State, e.Information.Message);
    }
  • tt1057
    tt1057

    Hi, thanks for the follow up.

    Yes, something has improved greatly. The delay seems to be gone for most of the symbols.

    Currently, I only experience issues 4 out of 5 days, with these symbols:
    SBUX.O and MSFT.O .I need to subscribe them up to 10 times, before they are bringing data to me.


    Thanks for your support in the background!

    Mike

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