error GROUP_NOT_FOUND

stephane.py

error GROUP_NOT_FOUND

When calling the endpoint https://api-worldcheck.refinitiv.com/v2/cases/saveAndScreen, we sometimes get the foolowing error message :

"error":"GROUP_NOT_FOUND","cause":"Access to the Group is denied or the Group ID is not found."

But the case is well created in worldcheck one.

Example with caseID = 458747H, name = BEL'AGE SP, created on October 17 at 6:16 am

judith.pillado.lseg

Hello @stephane.py, thank you for reaching out to us. I have emailed you separately to answer your queries.

Best,

Judith