LPC正常运行过程中会出现access_denied 的报错，希望明确一下具体的原因。

shenping22975
shenping22975
in 中文论坛

LPC正常运行过程中会出现如下日志。 请帮忙看看，解释下出现的原因和恢复手段：

用户密码是没有问题的，因为一开始只正常运行的，直到出现这个错误。


<ecs-89f9.1.lpc: Error: Fri Nov 18 03:03:36.871627 2022>

Error receiving service discovery endpoints, code -1. Error: Failed to get token information from the token service. Text: {"error":"access_denied" ,"error_description":"Thread interrupted while sleeping; nested exception is java.lang.InterruptedException: sleep interrupted" }

<END>


<ecs-89f9.1.lpc: Error: Fri Nov 18 03:03:36.871688 2022>

Login failure for RWF user "user" at host xx.xx.xx.xxx. Text:Failed to get token information from the token service. Text: {"error":"access_denied" ,"error_description":"Thread interrupted while sleeping; nested exception is java.lang.InterruptedException: sleep interrupted" }

<END>

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Best Answer

  • Jirapongse
    Jirapongse
    Answer ✓

    @shenping22975

    Thanks for reaching out to us.

    However, this forum is dedicated to technical queries on Refinitiv product APIs. This query relates to LPC and the error message may be from Refinitiv Real-Time Optimized.

    For this reason, please kindly contact the Refinitiv Real-Time - Optimized support team directly via MyRefinitiv to verify the meaning of this error message.

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