How much is maximum number of Partial update API in one hour?

rebecca.hsieh

Hi, I'm XUENN's Developer, Eric.

I'd like to learn how much is maximum number of Partial update API in one hour.

I saw the Partial update API document, and there has a note.

"The maximum number of World-Check screenings (including initial, rescreening, and ZFP ones) that a client can perform in an hour is limited "

Please let me know how much maximum number is, maybe this is why we get 400 error when we get case update.

So much thanks.

ssneha.balasubramanian

Hi @rebecca.hsieh.

If you're using a pilot account, the number of screenings per hour is 5000 and if it's a production account, it is 10000. Hope this helps! Thank you.

Regards,

Ssneha Balasubramanian.

Mehran Khan

@rebecca.hsieh ,

To add to Ssneha's comment, 400 error is basically a bad request error, when you pass the request in an incorrect or unaccepted format you get a 400 bad request response on the API.

Please check the request parameters/headers and payload and verify if they are being passed correctly.

rebecca.hsieh

but what error message will response when the number of screenings per hour is maximum?

ssneha.balasubramanian

Hi @rebecca.hsieh.

If you exceed the number of screenings per hour, you'll get a 403 error code. Thank you.

Regards,

Ssneha Balasubramanian.

ssneha.balasubramanian

Hi @rebecca.hsieh.

Please refer to the picture I have attached. This is the error message you will receive along with a 403 - Forbidden error code in case the number of screenings per your account has been exceeded. Also, let me know in case the error has still not been resolved and you are getting a 400 error. I'll be happy to assist you further. Thank you.

Regards,

Ssneha Balasubramanian.