$$ER: E100,ACCESS DENIED for instruments which are available for the user in Excel
I was referred to this forum from the Refinitiv helpdesk. I do face an error with $$ER: E100,ACCESS DENIED for a couple of Refinitiv IDs, which I can access just fine in Excel, but not using GitHub - DatastreamDSWS/Datastream: Python API for DSWS with the same login information.
The offending IDs are ['ICUSD10(IR)','ICGBP10(IR)'] and I am wondering how this could be, given that I appear to have the proper access rights.
Any help would be appreciated!
Best Answer
-
Sorry about the issue that you are facing.
I can run the following code properly.
df = ds.get_data(tickers='ICUSD10(IR),ICGBP10(IR)',
kind=0)
dfYou can test the request with the Test REST Service. First, use the Get Token service method to get a token. Then, use the Get Data service method with the retrieved token to request Snapshot data of ICUSD10(IR) and ICGBP10(IR).
The response is:
{"DataResponse": {"AdditionalResponses": null,
"DataTypeNames": null,
"DataTypeValues": [{"DataType": "",
"SymbolValues": [{
"Currency": "U$",
"Symbol": "ICUSD10(IR)",
"Type": 5,
"Value": 3.706
},
{
"Currency": "£ ",
"Symbol": "ICGBP10(IR)",
"Type": 5,
"Value": 1.924
}
]
}
],
"Dates": [
"2022-11-22T00:00:00"
],
"SymbolNames": null,
"Tag": null
},
"Properties": null
}If you are still unable to get the data with the Test REST Service, please contact your Refinitiv account team or sales team to verify your DataStream Web Service account's permission.
I hope that this information is of help
1
Answers
-
Ok, I am not able to download the data using the Test REST Service:
{"DataResponse": {"AdditionalResponses": null,
DataTypeSymbolCurrencyValue TypeValues
"DataTypeNames": null,
"DataTypeValues": [{"DataType": "",
"SymbolValues": [{
"Currency": "NA",
"Symbol": "ICUSD10(IR)",
"Type": 6,
"Value": "NA"
},
{
"Currency": "NA",
"Symbol": "ICGBP10(IR)",
"Type": 6,
"Value": "NA"
}
]
}
],
"Dates": [
"2022-11-22T00:00:00"
],
"SymbolNames": null,
"Tag": null
},
"Properties": null
}
ICUSD10(IR)NAStringNA
ICGBP10(IR)NAStringNADates:2022-11-22 [1 item]So I will get back to my account team to check our permissions.
0 -
Just for the record, when requesting a time series with the Test API, I get:
{"DataResponse": {"AdditionalResponses": null,
"DataTypeNames": null,
"DataTypeValues": [{"DataType": "",
"SymbolValues": [{
"Currency": null,
"Symbol": "ICUSD10(IR)",
"Type": 0,
"Value": "$$ER: E100,ACCESS DENIED "
},
{
"Currency": null,
"Symbol": "ICGBP10(IR)",
"Type": 0,
"Value": "$$ER: E100,ACCESS DENIED "
}
]
}
],
"Dates": null,
"SymbolNames": null,
"Tag": null
},
"Properties": null
}0 -
I got the data properly.
0
Categories
- All Categories
- 6 AHS
- 39 Alpha
- 161 App Studio
- 4 Block Chain
- 4 Bot Platform
- 16 Connected Risk APIs
- 47 Data Fusion
- 30 Data Model Discovery
- 608 Datastream
- 1.3K DSS
- 577 Eikon COM
- 4.9K Eikon Data APIs
- 7 Electronic Trading
- Generic FIX
- 7 Local Bank Node API
- Trading API
- 2.7K Elektron
- 1.3K EMA
- 236 ETA
- 519 WebSocket API
- 33 FX Venues
- 10 FX Market Data
- 1 FX Post Trade
- 1 FX Trading - Matching
- 12 FX Trading – RFQ Maker
- 5 Intelligent Tagging
- 2 Legal One
- 20 Messenger Bot
- 2 Messenger Side by Side
- 9 ONESOURCE
- 7 Indirect Tax
- 59 Open Calais
- 264 Open PermID
- 39 Entity Search
- 2 Org ID
- PAM
- PAM - Logging
- 8.4K Private Comments
- 6 Product Insight
- Project Tracking
- ProView
- ProView Internal
- 20 RDMS
- 1.4K Refinitiv Data Platform
- 367 Refinitiv Data Platform Libraries
- 3 Refinitiv Due Diligence
- LSEG Due Diligence Portal API
- 3 Refinitiv Due Dilligence Centre
- Rose's Space
- 1.1K Screening
- 18 Qual-ID API
- 13 Screening Deployed
- 23 Screening Online
- 10 World-Check Customer Risk Screener
- 990 World-Check One
- 44 World-Check One Zero Footprint
- 45 Side by Side Integration API
- Test Space
- 3 Thomson One Smart
- 1.2K TR Internal
- Global Hackathon 2015
- 2 Specialists Who Code
- 10 TR Knowledge Graph
- 150 Transactions
- 142 REDI API
- 1.7K TREP APIs
- 4 CAT
- 21 DACS Station
- 117 Open DACS
- 1.1K RFA
- 103 UPA
- 172 TREP Infrastructure
- 224 TRKD
- 886 TRTH
- 5 Velocity Analytics
- 5 Wealth Management Web Services
- 60 Workspace SDK
- 9 Element Framework
- 5 Grid
- 13 World-Check Data File
- Yield Book Analytics
- 46 中文论坛