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error: Refinitiv Domain Connection Check - Private Network: Failure
hi, I am pulling data and often it doesn't return anything. i run a system check and this is the issue: 'Refinitiv Domain Connection Check - Private Network: Failure' '(Web Exception Code: 1)' can I get advice on to which network settings I should refer to to fix this? it is a new problem and if i restart my pc all is fine…
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Do we have static ip for the api.refinitiv.com
Doe we have static IP bound to api.refinitiv.com? which can be used in firewall configuration instead of url
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Internal Server Error, Could you tell me Eikon's IP for checking our firewall?
Hi, I've been using the API since August. and since October 13, there's been a sudden error code below HTTP request failed: EikonError-Server Error: {"code":500,"message":"self signed certificate in certificate chain","statusMessage":"Internal Server Error"} When I read the Q&A, I heard it's likely to be a firewall problem…
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Eikon "json_requests" incorrect and Eikon Data API has lost access - related to recent update?
I have a pretty simple python script to get Refinitiv Eikon Data into a dataframe. import eikon as ek ek.set_app_key('api_key_goes_here') #real key would go here Instruments = ["USFN3015=TWEB","USFN30151=TWEB","USFN30152=TWEB"] Fields = [ek.TR_Field('CF_NAME'), ek.TR_Field('COUPN_RATE'), ek.TR_Field('CF_LAST')] Price_df,…
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API RDP and opening routes in company network
Hello, We have been working on retrieving streaming news from RDP API (see https://community.developers.refinitiv.com/questions/55386/connection-to-streaming-news-works-in-jupyter-note.html?childToView=55486#answer-55486). On a domestic internet network this does work well. We would like now to run it using the company…