We have a client with DSWS who could connect previously but is now seeing a connection error message

Tim Bennett

I have tested the credentials on my eikon Codebook environment and they are valid and returning data. Is this some kind of issue where client firewall is blocking proxy?

raksina.samasiri

Hi @Tim Bennett ,

There seems to be the proxy problem in the connection between user's machine and the DSWS server, have you tried checking the answer in the same issue in This thread