-
EIKON API Proxy doesn't start
After launch EIKON API PROXY we just see this 2024-05-14T20:41:22.574Z - info: Starting process 5328 with command line: C:\Eikon API Proxy\EikonAPIProxy.exe 2024-05-14T20:41:22.652Z - info: Starting... 2024-05-14T20:41:22.652Z - info: Reading product manifest 2024-05-14T20:41:22.652Z - info: Async loading of component…
-
How to run EIKON API proxy in Refinitiv Workspace
Hello, I have access to Refinitiv Workspace. Could you advise how to open the equivalent of API Proxy? I can’t even log into the API proxy. When I try log in, nothing happens. when I exit, the following message comes up. I need this set up for Workspace. Thanks
-
AWS Eikon-python issue
Hello, I use AWS and got the error message when run the python code: import eikon as ek print (ek.__version__) ek.set_app_key("73c") Error message: 2024-04-23 15:26:44,018 P[2056] [MainThread 20712] Error on handshake url http://127.0.0.1:9060/api/handshake : EikonError(1, 'Status code 400: App key is incorrect') 1.1.18…
-
Error: no proxy address identified. Check if Eikon Desktop or Eikon API Proxy is running.
I am trying to run Eikon DATA API: import eikon as ek ek.set_app_key(xxx) and i get error: "Error: no proxy address identified.Check if Eikon Desktop or Eikon API Proxy is running." I downloaded Eikon Data API Proxy for Windows - README.zip and this file is refering to the non existing page: Starting with Eikon version…
-
Error: no proxy address identified, Check if Desktop is running
Hi, we got RW user/client getting this error in her Jupyter Notebook, (Her Codebook is working though.) She is using Refinitiv Workspace. RD version is 1.5.1 Python version is 3.9.13 She provided the logs below: (RDP Library logs) [2024-02-02T17:43:47.781761+08:00] - [DEBUG] - [rd] - [39140] | MainThread RD version is…
-
late subscriber with specific time stamp
Hi, I need to get equity pricing for a specific time (12:30 UK Time). How can I achieve this with EMA? Or any other API option available to consume the pricing data at a specific time stamp?
-
Eikon Messenger Chatbot API - Issues when joining chatrooms
Hello, Since today I'm experiencing issues when using the Eikon Messenger Chatbot API to listen to the chatrooms. The issues already arise when joining the chatrooms, saying something like remote end closed connection without response. Has someone also experienced the same today? Is the remote server (Refinitiv) broken?…
-
We have a client with DSWS who could connect previously but is now seeing a connection error message
I have tested the credentials on my eikon Codebook environment and they are valid and returning data. Is this some kind of issue where client firewall is blocking proxy?
-
Is there a way users can automatically have their proxy adjusted ?
Currently we are moving the users from both onprem and cloud servers to having just cloud servers obviously as it's expensive to have both, we have to load the configuration manager as admin and type in the proxy address, is there a way to do this automatically? our machines are no longer on the network and connect via vpn…
-
Port number was not identified. Check if Eikon Desktop or Eikon API Proxy is running.
Hey together, I would like to connect to the Eikon API via Python. Currently I have the following versions installed: Python: 3.9.16 eikon: 1.1.2 httpx: 0.14.2 Refinitiv Desktop 4.0.61 But I also tried with newer and different version of eikon (eg 1.1.16) and httpx (eg 0.23.3) but got the same. I am behind a corporate…
-
Workspace DATA API PROXY STATUS IS Unavailable
In my refinitiv workspace, DATA API Proxy Status is Unavailable(cap1.PNG). I have contacted to workspace backend team and they set APIPROXY.ENABLED=TRUE,etc(cap2.PNG) last week, but my API proxy status is unavailable ... Previously, I have checked logs and did some pings , etc but it does not work.…
-
Eikon Data API Proxy for Mac OSX Download
Where can I find Eikon Data API Proxy for Mac OSX? The link in the tutorial, https://github.com/yhilpisch/eikondataapi/blob/master/notebooks/02_tpq_eikon_mac_install.ipynb, is invalid, and I cannot find it under download tab. Thanks.
-
Error: no proxy address identified following upgrade to Python 3.9
Hello Following upgrade to python 3.9.1, scripts which previously worked fine under python 3.8.1 are now failing with Error code -1 The Eikon terminal is on the same machine and is running when the following code is executed: " import eikon as ek ek.set_app_key('[Intentionally hidden]') 2022-11-10 18:18:58,530 P[15596]…
-
Eikon Desktop on Mac OS X for accessing the Eikon Data API
I am trying to use the Eikon Data API on Mac OS X, but it fails with a proxy error (same issue as here: https://community.developers.refinitiv.com/questions/91124/shown-up-eikonerror-error-code-401-eikon-proxy-not.html). I therefore installed Refinitiv Workspace, but after logging into it, it fails to start saying that…
-
Is Eikon API compatible with Win 11 system?
Hi, I have been using Eikon API with no problem, both on my workbook (Windows 10) and via the virtual lab (I am not sure which system it uses). I recently got a new laptop with Win 11 and I couldn't get API working properly on this new laptop. The error messages include: no proxy address identified. Check if Eikon Desktop…
-
RTSDK / EMA :如何用SOCKS proxy(代理)连接加密的Socket?
使用实时数据SDK EMA API,我们可以用加密的websocket或者加密的Socket。 从性能上说,加密的socket优于加密的websocket。 从安全角度考虑,我们必须要使用http/https代理。 使用http/https代理的话,加密的websocket没问题,但是用不了加密的socket,因为它不是https的。 对于非https的连接,或许我们可以用SOCKS 代理,但是,怎么在EMA API去配置这个加密的Socket呢? 谢谢!
-
Error: no proxy address identified. Logs showing that "Proxy URL is not set, skipping proxy configur
Can't run API. Logs are following: [2022-08-24 09:52:59.646|1|data-api|1|INFO] [WebSocketProxyServersProviderImpl]Creating new WebSocket server instance [2022-08-24 09:52:59.654|1|data-api|3|DEBUG] [WebSocketProxyServersProviderImpl]WebSocket path is /api/rdp/streaming/benchmark/v1/resource/WebSocket. [2022-08-24…
-
Eikon API could not work with Workspace
Workspace already start and run , but still show error , do I need to change any configure ? 2022-08-23 16:11:44,462 P[15312] [MainThread 19972] Error: no proxy address identified. Check if Eikon Desktop or Eikon API Proxy is running. 2022-08-23 16:11:44,471 P[15312] [MainThread 19972] Port number was not identified,…
-
RTSDK / EMA : How to connect with Encrypted Socket with a SOCKS proxy ?
Hi, Using RealTime SDK EMA API, we can use Encrypted Websocket or Encrypted Socket. Encrypted socket is recommended for better performance over Encrypted websocket. For security reason we’re forced to use an http/https proxy. It is fine with Encrypted Websocket but it doesn’t work with Encrypted Socket because it’s not…
-
Python API - Error code 407
Hi, I'm trying to set the Eikon Python API on my computer in order to retrieve data directly in Python instead of using the Excel add-in. I installed the necessary Python package and I use the following code to test (I found it in the codebook examples). import refinitiv.dataplatform.eikon as ek…
-
Eikon Proxy Issue
The following issue occurs when running the Eikon proxy: This issue occurs even with the proxy running and connected to the proper port in the background: Before the proxy functioned very well and never had any issues. How can we solve this issue?
-
What are the proxy supported with RFA API ?
Hello, We wonder what are the supported proxies for RFA API On our side we tested with haproxy and it worked. However, with socks/http proxy or TCP proxy, it seems that it is not working. Can you please confirm and provide a list of supported proxies ? Thanks,
-
How to specifiy a web proxy when using the RDP PlatformSession connection?
When creating a session as shown in Example "1.1. PlatformSession" I cannot find any arguments to specify a web proxy. Is there a way to set these arguments or how could I implement such a requirement? Regards, Martin
-
Eikon python API behind corporate proxy - Internal Server Error 500
Hello! I`m working with Eikon Desktop via eikon python api from behind the corporate proxy on Windows 10. To avoid well-known problem with "400 - Request on loopback from external IP" problem (caused by that fact that httpx library used by eikon library ignores Windows system settings of proxy bypassing for local addresses…
-
HTTP request response 503: Cant access Eikon data API through python official library
Hi, I've been trying to reach support for this issue by phone and they ask me to upload a thread here. I'm behind a corporate proxy and unable to reach the eikon API through the python library, although I'm able to check the status of the API through a web browser or Postman. I've been following the…
-
EIKON DATA API and Proxy
My connection setup is the following: Refinitiv desktop version 4.0.53 (connection mode: internet) Python version 3.7.10 eikon version 1.1.6.post3 I have checked that the localhost:9060/api/status returns: {"statusCode":"ST_PROXY_READY","version":"2.8.0"} and localhost:9000/ping?all returns:…
-
Eikon Data API with python: Error code 500
Hello, I am using the API through python and getting error code 500. My company uses VPN servers and to access data from net we use proxy. Is it possible to define proxy for eikon functions. or is the error due to some other issue.
-
Python, not working within VPN
Data connection in Python works fine if not connected to my company VPN. If I do connect to it I get below error when setting app key. Any idea how to fix this?
-
Using HTTPS proxy in EMA only for authentication, not for market data
We are using the EMA API with AWS Endpoints to obtain market data. We have direct connectivity to the endpoint both within AWS and on-premises (using AWS Direct Connect). We note that even when using an AWS endpoint, the authentication process (obtaining an access token) required to talk to the endpoint needs to be done…
-
Cannot conned to DSWS via python
Ran the code below to try and ID the issue per the recommendations posted: import DatastreamDSWS as DSWS import requests import json import os url = "https://product.datastream.com/DSWSClient/V1/DSService.svc/rest/" token_url = url + "GetToken" def json_Request( raw_text): jsonText = json.dumps(raw_text) byteTemp =…
-
EIKON DATA API ; how can we setup a proxy and port?
Hi all, I am trying the tutorial: data = ek.get_timeseries('AAPL.O', # the RIC for Apple, Inc. fields='*', # all fields start_date='2017-01-01', # start date end_date='2017-12-31') # end date When requesting data I have got the following errors (I need to download via a proxy because I am requesting from a company):…
-
Port number was not identified. Check if Eikon Desktop or Eikon API Proxy is running.
After copying the App Key from the Refinitiv Eikon Web Access into python and requesting data, I encounter an error message: "eikon.eikonError.EikonError: Error code -1 | Port number was not identified. Check if Eikon Desktop or Eikon API Proxy is running." Eikon tutorial video's instruct you to install the Eikon API…
-
Python RDP API does not use proxy server when connecting
(Repeating this as a new question, after posting it as a continuation of a previous thread and seeing no responses. Maybe with a more accurate title...) I have developed a working script using the Python RDP API. It fails to work in an environment that requires the use of a proxy server to access the Internet. The script…
-
EikonError: Error code 503 | Server Error: API Proxy is not available
Having a really hard time getting the python data API to work reliably. It sometimes works but most of the time refuses to work with the error: EikonError: Error code 503 | Server Error: API Proxy is not available Running Desktop 4.0.52 (4.052055) and eikon 1.1.5 http://localhost:9000/ping?all…
-
ClientApp.sln: proxy authentication
I'm trying to use the ClientApp.sln project, but I've some problem with the proxy authentication and I dont' find any documentation about it: can you help me? I would like to know how i can set proxy server, username and password. Thanks in advance
-
Mac OS can't run api proxy
The app quits after I open it. Is the version problem? My os version Is 10.15.5
-
Is there alternative way to get api key?
I am using Mac OS system, but the eikon proxy app always crash unexpectedly
-
Error code 503 | Server Error: API Proxy is not available
The Python API was working fine till yesterday. Since today morning, I am receiving the following error. Error code 503 | Server Error: API Proxy is not available I have the latest version 1.1.2 running. Any idea how this could be resolved?
-
Eikon Desktop and Proxy API running simultaneously with SxS
Is it possible to run simultaneously Eikon Desktop + Eikon Proxy API in any of these 2 scenarios? 1) With a common sub. 2) With 1 unique sub to both of the applications. Can this be achieved with Side-by-Side API integration? What possibilities are available in order to achieve this?
-
Heartbeat and Company's proxy to use Eikon DAPI
Hello! As everyone else, I am working remotely currently. Is there a way to be logged in Desktop Eikon, but not be connected to my company's proxy to be able to use Eikon Data API calls? Currently, if I am not connected to the proxy, Heartbeat (realtime data) is down and no Python requests can be sent. Can my IP address be…