Error code 503 | Server Error: API Proxy is not available

Sudharsan.Parthasarathy

The Python API was working fine till yesterday. Since today morning, I am receiving the following error.

Error code 503 | Server Error: API Proxy is not available

I have the latest version 1.1.2 running. Any idea how this could be resolved?

Gurpreet

Hi @Sudharsan.Parthasarathy,

Have you tried restarting Eikon and/or your PC? If it still does not resolve, please see this troubleshooting guide and post your log files here: https://developers.refinitiv.com/article/eikon-data-apipython-troubleshooting-refinitiv

Sudharsan.Parthasarathy

Restart of system did not help but restart of Eikon did. Thanks a lot