Eikon Data API with python: Error code 500

giulio.castelli

Hello,

I am using the API through python and getting error code 500. My company uses VPN servers and to access data from net we use proxy. Is it possible to define proxy for eikon functions. or is the error due to some other issue.

zoya faberov

Hello @giulio.castelli,

I think you may find this previous discussion thread useful in troubleshooting this issue.

I would also like to suggest reviewing article Eikon Data API(Python) Troubleshooting | Refinitiv for tips on suggested initial setup, as well as troubleshooting.