DATAPLATFORM API - 500 Error for EUROSTR=

svicente

Good morning,

Today I started getting the following error when querying the following API endpoint

Endpoint:

https://api.refinitiv.com/data/historical-pricing/v1/views/interday-summaries/EUROSTR=?start=2023-06-14&end=2023-06-15&fields=FIXING_1&interval=P1D

Error:
{'id': 'd8073a4a-acad-4009-bfd0-1bf838bad365', 'code': 'TSCC.QS.InternalError.94001', 'status': '500', 'message': 'Unexpected Error.'}

Note that I am only getting errors for this RIC "EUROSTR=", every other query is working fine.

Can you please debug this issue for me? Todays date/time is: 14/06/2023 11:00

Thank you in advance

Jirapongse

@svicente

Thanks for reaching out to us.

I can run it properly on Postman.

Typically, the HTTP 500 status code is Internal Server Error. You need to contact the product team directly via MyRefitiv to verify what the problem is.

You can try to use EUROSTR%3D instead to avoid the HTTP string encoding problem.

https://api.refinitiv.com/data/historical-pricing/v1/views/interday-summaries/EUROSTR=?start=2023-06-14&end=2023-06-15&fields=FIXING_1&interval=P1D

I hope that this information is of help.