Case Manager function - "Oops something has gone wrong while loading this app"

ccarle

Consistently I receive this message when attempting to use the case manager function since the redesign/update a few days ago - across multiple browsers. The "reload" option produces the same error. Can it be fixed?

judith.pillado.lseg

Hi @ccarle - thanks for bringing this to our attention. Have you submitted a ticket to Product and Content Support? If not, I would highly recommend doing so, as product support could help you with your technical difficulties regarding your account. Kindly let me know if you have any further questions.

Blessings,

Judith