Error:Port Number was not identified

sriram.gopalan

I recently installed the eikon API and wanted to test some queries to download data, but unfortunately face a proxy error.

I have tried out all the suggested solutions to fix this proxy error from similar Q&A threads, but does not seem to work. I am not sure what my python installation is missing in order to fix this, . Will be glad to hear on what exactly is the problem with my setup / installation that is causing this error.

sriram.gopalan

the error was solved by using python with miniconda installation.

sriram.gopalan

Python 3.11.5

Eikon 1.1.17(have also tried with different versions going back to 1.1.12)

httpx 0.24.1

Versions I am curretly using

sriram.gopalan

EikonDM.20230829.115213179.p11448.txt

In the debug weirdly I do not see the API PROXY Available, when I run in the debug as suggested by the troubleshooting manual

Jirapongse

@sriram.gopalan

Can you try this URL (http://localhost:9060/api/status) on the Web Browser?

You should see this.

raksina.samasiri

Hi @sriram.gopalan ,

Could you please confirm that the Eikon Desktop/Refinitiv Workspace application is up and running while you're running the code? Have you tried restart the application and run the code again?

sriram.gopalan

Yes I see it and also here SxS file

SxS.20230829.120412000.p6456.txt

I have tried restarting several times already ( still does not help)

Jirapongse

@sriram.gopalan

Please test with this PowerShell command.

(Invoke-WebRequest -Method POST -Body (@{"AppKey"="<app key>";"AppScope"="trapi";"ApiVersion"="1";"LibraryName"="RDP Python Library";"LibraryVersion"="1.1.7"}|ConvertTo-Json) -Uri http://127.0.0.1:9060/api/handshake -ContentType application/json)

Change the <app key> to your application key.

sriram.gopalan

Thanks for the tip but see an internal server error( which I guess is not good )

Jirapongse

@sriram.gopalan

The error is similar to the problem on this dicussion.

Please contact the Eikon support team via MyRefinitiv to verify the Eikon settings.