Not receiving the "_on_message" message from Refinitiv WebSocket
Hello,
While integrating and testing the connection through the new authentication method (v1 to v2), I came across a bottleneck unfortunately.
The problem is as follows:
The REST post request (v2) works and I can get hold of the token, but then I can't seem to make the socket connection work properly. The problem is that once I open a connection (so before self._send_login_request(auth_token) ), I do not receive an _on_open message so that the rest of the code gets executed (sending the token, requesting prices etc.). Instead, the thread gets stuck waiting for messages (I believe).
The last log I'm getting is: Session1: Connecting WebSocket to wss://us-east-1-aws-3-sm.optimized-pricing-api.refinitiv.net:443/WebSocket...
After this the thread remains open for a couple of seconds and then is killed.
However, when following the same steps but this time through PostMan, I am able to open a connection, I then receive the Stream: open message, I am able to send the login_request, my login attempt is successful and then finally I am able to send a market_price_request to which I get the desired socket response. For some reason, the python process (which I've taken from Refinitiv's documentation at https://github.com/Refinitiv/websocket-api/blob/master/Applications/Examples/RDP/python/market_price_rdpgw_client_cred_auth.py) is not able to accomplish this.
Many thanks,
Tudor
Best Answer
-
Hello @fg01,
Are you running the client-credentials Python sample as-is, without any modification? If yes, then probably the secure websocket connection is blocked on your network. Please try the sample from machine which is directly connected to the internet without any firewall etc.
Postman might be using the system proxy information - different Python modules have to be specifically configured for this proxy information in their own specific way.
1
Categories
- All Categories
- 6 AHS
- 37 Alpha
- 161 App Studio
- 4 Block Chain
- 4 Bot Platform
- 16 Connected Risk APIs
- 47 Data Fusion
- 30 Data Model Discovery
- 608 Datastream
- 1.3K DSS
- 577 Eikon COM
- 4.9K Eikon Data APIs
- 7 Electronic Trading
- Generic FIX
- 7 Local Bank Node API
- Trading API
- 2.7K Elektron
- 1.3K EMA
- 236 ETA
- 519 WebSocket API
- 33 FX Venues
- 10 FX Market Data
- 1 FX Post Trade
- 1 FX Trading - Matching
- 12 FX Trading – RFQ Maker
- 5 Intelligent Tagging
- 2 Legal One
- 20 Messenger Bot
- 2 Messenger Side by Side
- 9 ONESOURCE
- 7 Indirect Tax
- 59 Open Calais
- 264 Open PermID
- 39 Entity Search
- 2 Org ID
- PAM
- PAM - Logging
- 8.4K Private Comments
- 6 Product Insight
- Project Tracking
- ProView
- ProView Internal
- 20 RDMS
- 1.4K Refinitiv Data Platform
- 367 Refinitiv Data Platform Libraries
- 3 Refinitiv Due Diligence
- LSEG Due Diligence Portal API
- 3 Refinitiv Due Dilligence Centre
- Rose's Space
- 1.1K Screening
- 18 Qual-ID API
- 13 Screening Deployed
- 23 Screening Online
- 10 World-Check Customer Risk Screener
- 990 World-Check One
- 44 World-Check One Zero Footprint
- 45 Side by Side Integration API
- Test Space
- 3 Thomson One Smart
- 1.2K TR Internal
- Global Hackathon 2015
- 2 Specialists Who Code
- 10 TR Knowledge Graph
- 150 Transactions
- 142 REDI API
- 1.7K TREP APIs
- 4 CAT
- 21 DACS Station
- 117 Open DACS
- 1.1K RFA
- 103 UPA
- 172 TREP Infrastructure
- 224 TRKD
- 886 TRTH
- 5 Velocity Analytics
- 5 Wealth Management Web Services
- 59 Workspace SDK
- 9 Element Framework
- 5 Grid
- 13 World-Check Data File
- Yield Book Analytics
- 46 中文论坛