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How to get ytd and ytdPercentage
Hi I'm searching for fieldIds which can return me the "ytd" and "ytd in percentage" values for example for Stocks and Bonds. My app is connection via the c# ema sdk to the RTO(Elektron_DD) service and I'm already getting other data like "NETCHANG1". I'm searching here for the fieldIds but I only found these two (3381…
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Convert RefreshMsg(C++) to rsslRefreshMsg for encode then decode back
Hi I want to save RefreshMsg to file and later replay it, for chinese charactor, decode back with garbled charactor, can some one help figure out? Here is the code: cn_demo.txt
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Stale data from real-time RD retrieval
Trying to update Python app on Windows to switch from RDP to RD library API. Using RD library version 1.1.0 and the following code to make real-time snaphot retrieval: import refinitiv.data as rd session = rd.session.platform.Definition('rd_PPE').get_session() rd.session.set_default(session) rd.open_session() response =…
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RTO upgrade - Developer box vs VMs
We have a client asking the following regarding their RTO upgrade to version 2. "With the new authentication, is it possible for us to be able to connect from a developer box, versus just the two VMs with the MachineID I had set up previously? It's very inconvenient for us to develop on our test VM as it is now being used…
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LPC 1.4 password expiration?
A client is upgrading RTO version 1 to version 2 and is asking: We encountered password expiration issue on our LPC 1.2 MachineIDs earlier this year. It turns out those passwords expire after some time (3yrs?) and we were unaware, causing outage. Could you let us know : * Do passwords expire on PingIDs used by LPC1.4 ? *…
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Can the returned refreshMsg be encapsulated into a java entity class?
Can this returned message body be directly received by a Java entity class and encapsulated into an entity class? This is a code snippet. If it is encapsulated into an entity class, which class is it? It contains the following FieldList, FieldEntry, etc. balabala public void onRefreshMsg(RefreshMsg refreshMsg,…
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LPC 1.4 Error 0012: Unable to load CURL
Hi. I have just install LPC 1.4 in RH 7. ./start_lpc works good but when trying to connect from client throws error: Text:Error querying service discovery: Failed to initialize RsslRestClient. Text: </local/jenkins/workspace/RRT LPC/OS/OL7-64/esdk/source/rtsdk/Cpp-C/Eta/Impl/Transport/rsslSocketTransportImpl.c:547> Error:…
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Not receiving the "_on_message" message from Refinitiv WebSocket
Hello, While integrating and testing the connection through the new authentication method (v1 to v2), I came across a bottleneck unfortunately. The problem is as follows: The REST post request (v2) works and I can get hold of the token, but then I can't seem to make the socket connection work properly. The problem is that…
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Question about 「Version 2 Authentication Streaming Workflow」
I have a question regarding 「Version 2 Authentication Streaming Workflow」link as below. https://developers.lseg.com/en/article-catalog/article/getting-started-with-version-2-authentication-for-refinitiv-real Question 1 : what is the meaning of session expiration ?
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RTO - connecting to websocket with provided SDK
Hi, I'm trying to use the provided SDK for RTO websockets consumer, but I'm unable to connect. This does work when I'm using another service without the SDK, so credentials do work. This is the code I'm trying to use real-time-streaming-consumer-example. Here is the implementation: @Service public class WebSocketsManager {…
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How to get all RIC data which I contracted using python websocket API?
I am using Python's websocket API to get real-time prices for financial instruments, how can I get all the prices for my contracts? Looking at the program here(https://github.com/Refinitiv/websocket-api/blob/master/Applications/Examples/RDP/python/market_price_rdpgw_client_cred_auth.py), it seems that only a single…
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ACK message, nakCode - INVALID_CONTENT, text=Invalid content
We submit events via Refinitiv Real-Time SDK v3.7.1.0 directly to the Refinitiv endpoints (EMA, TunnelStreamRequest, OmmConsumerClient). In most cases we submit events and get Ok ACK similar to this (according to xml trace output) <!-- Outgoing Reactor message --> <!-- java.nio.channels.SocketChannel[connected…
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failed: Connection timed out: connect
I can connect to Real Time Optimized by entering the machine ID, password and AppKey into the speed guide application. But I cannot connect via the spring boot project. It gives the error below. "Failed to get endpoints:failed to submit authorization request, exception = Connect to api.refinitiv.com:443…
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Unable to find valid ceritication path to requested target (RTO (Real Time Optimizid))
Hi, I am trying to connect to rto with both the Speed guide application and java code. I get the same error in both. Error images are as follows. Thanks.
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PHP - communication to Refinitiv via WebSocket protocol
Hello dear community, I'm facing an issue... I am using Refinitive platform, where I am trying to fetch data from a WebSocket. First, we generate an access token through PHP, which is working fine. Then, we save it and include it in the JSON content. When calling the WSS endpoint, I'm encountering the following errors.…
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Refinitiv RTO price feed health checking
Hi Refinitiv! We are using Java EMA/ETA library for connecting to the Refinitiv RTO, and want to have a reliable health checking mechanism. Currently, we made a decision to restart a client on 2 factors: - if the stream state field in StatusMsg and RefreshMsg is not OPEN . - if we did not receive any price updates with the…
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Force Logout from DACS with WarmStandbyMode (Service Mode)
Hi, I am using ema3.6.6.L1, Recently my application stopped receiving elektron price updates with above error. As mentioned in https://community.developers.refinitiv.com/questions/87314/rto-force-logout-from-dacs-in-the-ema-login-domain.html, this should be handled by the application whenever error is "Force Logout from…
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we getting Error while building Real-time SDK application on docker Image
we are using Jenkins pipeline to create docker image but we are getting below error while building Real-time-SDK on docker Image. docker image :gradle:7.3.3-jdk17-alpine 11:49:25 #25 37.69 * What went wrong: 11:49:25 #25 37.69 A problem occurred evaluating project ':Java'. 11:49:25 #25 37.70 > Could not find method…
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Refinitiv RTO Module Authentication for Multiple IP Addresses
Hi, I am currently using Refinitiv's Real-Time Optimized (RTO) module to stream price data of instruments. I have a few technical questions about RTO that I would need help with. Please find them listed below -- * Can the same RTO authentication credential be used across two different IP addresses to access and stream…
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RDP API. Websocket. Service discovery request returns 403 forbidden
Hi Refinitiv Team! We need your help. We got 403 forbidden error via service discovery request (https://api.refinitiv.com/streaming/pricing/v1/?transport=websocket). The request returned data on May 23, but stopped returning it on May 24. I have read similar articles - I have not found an answer. There should be nothing…
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Please share sample code for RTO V2 migration
Customer is testing Service ID in Websocket API, but cannot find Sample code , could you please provide ?
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Cpp 451_MP_OAuth2Callback_V2 Test
Service ID GE-HQ34KVLU4E5E 인 사용자입니다. Real-Time-SDK-2.1.0.L1.linux 를 설치하고 Example Cpp-C/Ema/Examples/Training/Consumer/400_Series/451_MP_OAuth2Callback_V2 를 테스트하였습니다. parameter -clientId : GE-XXXXXXXX -clientSecret : ******* -h ap-northeast-1-aws-3-sm.optimized-pricing-api.refinitiv.net -p 14002 -itemName KRW=…
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"Authentication failed (1026, Request for token validation failed:Authentication server did not cont
RTO - Authentication Issue.txt Hi DevAdvocates, Would you kindly advise what the possible cause of the following error is? "Text": "Authentication failed (1026, Request for token validation failed:"The authentication server did not contain "active" in response." For context, the client is using the RTO data feed service…
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Real Time Optimized (RTO) , EMA Java API
Hi, New RTO ( with EMA Java API ) user is getting below error message. This user is under implementation and said that he got a response value normally when using OnRefreshMsg but there seems an error in using OnUpdateMsg . Can you please guide what action this user should take?…
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Real time optimized - How to get volume and market board information(depth) in websocket ?
I can connect and get real time data by using below, but I can not find how to get volume and market board information(depth) by using websocket API. I am using this python file [market_price_rdpgw_service_discovery.py]. As for FX(ric = 'JPY='), I can not see the volume at all. I am glad if you tell me how to get these…
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[Real Time optimized][websocket Python API] The reason why there are large difference Price between
As I have attached the capture, in my environment, there are large difference Price(USDJPY) between RTO(real time optimized) and other Platform(Workspace, etc). (ric = '/JPY=') I am not sure the reason(I should check other field, data in RTO or I might not get the best bid, ask price, etc.). It does not seem to have some…
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Refinitiv Real-Time - Optimized: health check
Hi, We are looking for a way to check the availability status of Refinitiv Real-Time - Optimized. There is a functionality in SDK where u can check the status of channel OmmConsumer:channelInformation == 'ACTIVE'. Please advise if we can rely on this information and if this is a proper way of doing it, Please help.
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Can Open DACS be used in the scenario of RTO to manage the data access entitlement?
I'm new to Open DACS. I would like to know if Open DACS may be used in the scenario of RTO to manage the data access entitlement per user and record those access for auditing?
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Batch request for CSharp RRTO
I used this sample code websocket-api/Applications/Examples/RDP/CSharp/MarketPriceRdpGwAuthenticationExample/ for requesting single stock market price data, it works perfectly. I reviewed the output data with our business product yesterday, they said we need to request not just one stock, it could be 500+ stocks market…
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RTO technical queries
Hi, I have following questions on RTO. Kindly help to resolve it. 1. Is it possible to get the RTO output in Node JS using REST API. 2. Can .NET basic framework be used for connection with RTO to get the output. 3. Is it possible to snap RTO output at a particular time interval?
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EMA consumer error 107
Here is my Code, according to C++ EMA Cons113: OmmConsumerConfig config; EmaString itemName = "EUR="; EmaString consumerName = "Consumer_4"; config.username("xxxxxx"); config.password("xxxxxx"); config.clientId("xxxxxx"); OmmConsumer consumer( config.consumerName( consumerName ) ); consumer.registerClient(…
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Error when connecting to websocket || WebSocket onError: FLUSH_ERROR, Flushing frames to the server
Hi Team, We have an inquiry received from TOTVS S.A. Initial inquiry: "we had an incident again, today 9/26/2022, where we received the following error message: "2022-09-26T15:36:42.934Z","""sf-ldc-core-prd""","2022-09-26 15:36:41.526 ERROR 1 --- [ WritingThread] c.t.s.l.w.s.WebSocketClientService : WebSocket onError:…
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How to get FX Spot and Cross rates for all currency pairs via websockets?
How can I get spot and cross rates for all currency pairs, specifically from the websocket api? I have tried using these RICs: FX= - Seems to only deliver spot rate RIC codes SPOT/* - Can't find information for RIC codes on delivering cross rates CROSS* - I can see that it specifies RIC codes to get cross rates for major…
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'OmmInvalidUsageException': 'Failed to add RsslChannel(s) to RsslReactor.'
Posting inquiry in behalf our client. Hi Team, Client tried connecting to RTO using the new Real-Time-SDK-2.0.6.L1. Has someone encountered the specified error below. Thanks in advance. ERR 2022-10-03 03:32:48.200145 3094 gng/rtsdk/endpoint.cc:836> jid[0] Refinitiv Fish failed to start excp_toString[Exception…
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How to collect candles from RTO data?
We mostly work with futures. But in the trial access we were not given access to the futures. I want to collect OHLC candles in real time. How to get field descriptions for instrument? What fields should be used to collect candles? Ideally, I would like to compare the created candles with another source to make sure there…
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Websocket Real Time Optimized: Fields schema
Hello, We are developing a client for the Real Time Optimized API over websockets and we are struggling to find the schema of the Fields in the json message. We are interested in the ELEKTRON_DD service. This message starts as: [ { "Fields":{ "30D_ATM_IV":null, "30D_A_IV_C":null, "30D_A_IV_P":null, "60D_ATM_IV":null,…
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Refinitiv Real-Time - Optimized product - Unexpected/New Error Codes
Western Union uses the Refinitiv Real-Time - Optimized product to provide market forex rates when we are unable to retrieve rates from our liquidity providers/banks. Refintiv is integrated with our rate aggregation partner, Integral. Integral has reported the following issues with connectivity to Refinitiv. Western Union…
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Realtime Optimized - New Error Codes
We are using the Realtime Optimized product through integration with our partner, Integral. Integral reported the following: The following new error has been seen over the past few weeks ""Closed / Suspect / None / 'Login stream was closed.'" Can you validate with your development team what the reason behind this error is,…
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Websocket API - QUOTIM_NS FID
Why for the following RIC codes: SMU2,SU2,CU2,WU2,BOU2 I'm not receiving the FID QUOTIM_NS, on the messages through the websocket API?
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Websocket API - Update message
Hi all, I requesting the following FIDs for the RIC code RBU2. According with the documentation of the WebSocket API, I’m doing this request, const ItemRequest = { ID: itemID, Key: { Name: 'RBU2', View: [ 'BID', 'BIDSIZE', 'ASK', 'ASKSIZE', 'TRDPRC_1', 'TRDVOL_1', 'QUOTE_DATE', 'QUOTIM_NS', 'EXPIR_DATE', ], }, }; I’m…