User has no permission rics except TRI.N

maxma

I am testing API, but i found i cannot access any of ASX stocks, also even APPLE, the only symbol i can get data is default one TRI.N, which is Reuters. Why is that, any permission problem?

the permission scope is

"scope": "trapi.auth.cloud-credentials trapi.cfs.claimcheck.read trapi.cfs.subscriber.read trapi.data.est.sum trapi.data.fundamentals.bgs.std trapi.data.fundamentals.fs.std trapi.data.fundamentals.kpi.std trapi.data.fundamentals.ratios.std trapi.data.funds.assets.read trapi.data.historical-pricing.summaries.read trapi.data.pricing.premium-access trapi.data.pricing.read trapi.data.symbology.advanced.read trapi.data.symbology.read trapi.fundamentals.kpi trapi.fundamentals.universe trapi.graphql.subscriber.access trapi.metadata.read trapi.search.explore.read trapi.search.lookup.read trapi.search.metadata.read trapi.searchcore.lookup.read trapi.searchcore.metadata.read trapi.searchcore.read trapi.userdata.lists.read trapi.userdata.lists.write trapi.wealth.od.full.std trapi.wealth.org.info trapi.wealth.org.reference",

for APPLE

[
    {
        "universe": {
            "ric": "AAPL.O"
        },
        "status": {
            "code": "TS.Intraday.UserNotPermission.92000",
            "message": "User has no permission."
        }
    }
]

for TRI.N (Reuters)

[
    {
        "universe": {
            "ric": "TRI.N"
        },
        "interval": "P1W",
        "summaryTimestampLabel": "endPeriod",
        "adjustments": [
            "exchangeCorrection",
            "manualCorrection",
            "CCH",
            "CRE",
            "RTS",
            "RPO"
        ],
        "defaultPricingField": "TRDPRC_1",
        "headers": [
            {
                "name": "DATE",
                "type": "string"
            },
            {
                "name": "TRNOVR_UNS",
                "type": "number",
                "decimalChar": "."
            },
            {
                "name": "NUM_MOVES",
                "type": "number",
                "decimalChar": "."
            },
            {
                "name": "TRDPRC_1",
                "type": "number",
                "decimalChar": "."
            },
            {
                "name": "HIGH_1",
                "type": "number",
                "decimalChar": "."
            },
            {
                "name": "VWAP",
                "type": "number",
                "decimalChar": "."
            },
            {
                "name": "ASK",
                "type": "number",
                "decimalChar": "."
            },
            {
                "name": "BID",
                "type": "number",
                "decimalChar": "."
            },
            {
                "name": "SALTIM",
                "type": "number",
                "decimalChar": "."
            },
            {
                "name": "BLKVOLUM",
                "type": "number",
                "decimalChar": "."
            },
            {
                "name": "OPEN_PRC",
                "type": "number",
                "decimalChar": "."
            },
            {
                "name": "TRD_STATUS",
                "type": "number",
                "decimalChar": "."
            },
            {
                "name": "LOW_1",
                "type": "number",
                "decimalChar": "."
            },
            {
                "name": "BLKCOUNT",
                "type": "number",
                "decimalChar": "."
            },
            {
                "name": "ACVOL_UNS",
                "type": "number",
                "decimalChar": "."
            },
            {
                "name": "VWAP_OPEN",
                "type": "number",
                "decimalChar": "."
            },
            {
                "name": "VWAP_HIGH",
                "type": "number",
                "decimalChar": "."
            },
            {
                "name": "VWAP_LOW",
                "type": "number",
                "decimalChar": "."
            },
            {
                "name": "OPEN_BID",
                "type": "number",
                "decimalChar": "."
            },
            {
                "name": "BID_HIGH_1",
                "type": "number",
                "decimalChar": "."
            },
            {
                "name": "BID_LOW_1",
                "type": "number",
                "decimalChar": "."
            },
            {
                "name": "OPEN_ASK",
                "type": "number",
                "decimalChar": "."
            },
            {
                "name": "ASK_HIGH_1",
                "type": "number",
                "decimalChar": "."
            },
            {
                "name": "ASK_LOW_1",
                "type": "number",
                "decimalChar": "."
            }
        ],
        "data": [
            [
                "2024-06-28",
                36965411,
                2925,
                168.15,
                168.18,
                167.1424,
                168.16,
                168.15,
                72600,
                46901,
                166,
                1,
                164.58,
                2,
                222033,
                165.7867,
                167.1424,
                165.7867,
                165.31,
                168.15,
                165.31,
                165.38,
                168.16,
                165.38
            ],
... others


            }
        }
    }
]

wasin.w

Hello @maxma

The permission needs to be set by your LSEG presentative or Account/Sale team. Please reach out to them about the symbol and exchanges that you need to subscribe, so they can verify and fix your permission.