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Is something happening with RIC 'PMNT.K'?
I am looking for very simple annual TR.CompanyMarketCapitalization data but I am encountering issues with PMNT.K, my Refinitiv desktop app freezes and the Refinitiv data python api throws an error code 416. Yet, the company seems to be regularly traded, and I cannot reproduce the same problem with any other RIC I am…
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RDP get_data error insufficient scope
Hi, I have a client trying to pull data via RDP API using Python. He is using rd.get_data and is getting the error below. He is able to retrieve data using get_history. Please advise how to fix. rd.get_data(['/LSEG.L', '/VOD.L']) No user scope for key=/streaming/pricing/v1/, method=GET. Insufficient Scope. Cannot load the…
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User has no permission rics except TRI.N
I am testing API, but i found i cannot access any of ASX stocks, also even APPLE, the only symbol i can get data is default one TRI.N, which is Reuters. Why is that, any permission problem? the permission scope is "scope": "trapi.auth.cloud-credentials trapi.cfs.claimcheck.read trapi.cfs.subscriber.read trapi.data.est.sum…
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ESG Module - Access Denied
Hi Team, Good afternoon. May I know if ESG Module in API has additional fees/subscription? My client tried to access the module: https://cdn.refinitiv.com/public/rd-lib-python-doc/1.0.0.0/book/en/sections/content-layer/esg/esg-full-measures/get-data.html. and got access denied. May I know if what approval needs to be added…
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Permission codes for Level1 and Level2
Hello, we use RFA 8.2 C++ api to consume Level1 and Level2 market data from TREP. Is it always true that if user is DACS entitled for level1 data from certain exchange then he will also be entitled for Level2 data? In other words is it possible to control level1 and Level2 entitlements separately with DACS. I am asking…
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Common account for the team
We need to use RDP API for development purpose, so i wanted to know how we could create credentials with our shared mail id, will we need to create a workspace account with that mail id first?
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Unable to read data from some fields
We are trying to read the following fields: TRDPRC_1, BID, ASK, TRDVOL_1 from these commodities: LCOFV, LGOFV, RBFV, HOFV, CLFV. We are only able to retrieve data from the field TRDPRC_1. For the other fields (BID, ASK, TRDVOL_1), we are recieving N/A. Do you know why? Thanks in advance for your response.
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OpenDACS Authorization Caching
Hello, I'm using OpenDACS for end-user authentication and permissions check with CBE. Our application restarts everyday, and we are considering caching the result of the permissions check made when the user logged in. So when we check the permissions of the user everytime we need to refresh the live data, we don't call the…
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ESG Data in Bulk.
I am trying to access ESG data in bulk. The purpose is to gather ESG scores point-in-time and compare the different cohorts of the ESG scores databases (backfilled vs non-backfilled). To do so, I am following this tutorial.…
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What are the differences between the Access Point 'platform.rdp' and 'desktop.workspace' within the
Recently, I requested and received permission for KOSPI and KOSDAQ data from the Korea Exchange (KRX). Therefore, I am trying to obtain a Chain RIC list for the indices using the refinitiv-data package. However, when the session in the refinitiv-data.config.json file is set as 'platform.rdp', as shown in Picture 1, it…
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ODPS http subscriptionTest request for XXX=YYY RICs
Hello, We are using the following http command to check the permission through ODPS for a user to access prices for an item :…
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What would cause a permission change?
Today I started getting an error in the tool I built using EikonDataAPI (For completeness the tool is also using: ThomsonReuters.Desktop.SDK.DataAccess.Signed.x64 and ThomsonReuters.Udap.Ipc.Signed.x64) had an issue. Looking into it, the issue was with requesting information related to the instrument ".SPX". Checking the…
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Eikon Global Equities permissioned errors.
Stefan would like to get daily prices from Refinitiv symbols xxxxxxx but is getting not permissioned errors. Please see attached email from client. Does he need additional entitlements? I typically have some Refinitiv symbols XXXXXXX (I get from certificates ISIN) I would like to get daily prices from but keep having…
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Failed to request service discovery information
Hi, We are using Elektron Real-Time Connection. After latest Refinitiv upgrade to Real-Time-SDK-2.0.3.L2.java, we have this error present: ERROR [com.fnx.service.adapter.refinitiv.JRefinitivAWSAgent] (pool-13-thread-3) JRefinitivAWSAgent: Failed to connect to Refinitiv ELEKTRON_DD Service. Caused by loggerMsg ClientName:…
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Force Logout from DACS and after some other errors
Hi, Today we encountered some problems on AMER side websocket connection at 09:25 A.M. +3:00 TZ time. We were normally getting some currency values from WebSocket. But after 09:25 A.M. +3:00 TZ time stream receiving failed with below errors and lasted for about 15 minutes. Could you help us to understand the json message…
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API Playground and API permissions
In the API Playground, some APIs say "you are not permissioned". How does one become permissioned? Specifically, I would like to use the news APIs. I asked support and they pointed me here.
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Eikon desktop sdk data from local TREP or our platform?
Eikon is open and running under Customer Managed Mode, and we have the permission for /XAUFIXAM= in local TREP, and we can retrieve delayed data in EIKON QUOTE APP. But when running sdk, RIC XAUFIXAM= return no value, and no error message. So I actually have 2 questions: 1)Can sdk get the delayed data just like Eikon will…
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How to obtain permissions from a given RIC with openDACS
Within a given service, I would like to check permissions for a given RIC/item name. Subscription Based Entitlement allows for checking against a service name, which returns expected results, but also allows for checking a service and item name. However, when checking the subscription, irrelevant of the data that is given…
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[EMA C++] Exception Type='OmmInvalidUsageException', Text='Closed / Suspect / User unknown to perm
We are trying to connect via EMA C++ API to an our assigned Service Name using port 14002 But we receive this error during login process: Exception subscribing to market data: Exception Type='OmmInvalidUsageException', Text='Closed / Suspect / User unknown to permissioning system, it could be DACS , AAA or EED /…
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"No permission" message trying to get /.VIX on the Eikon API
Hi, I got the The user does not have permission for the requested data message when trying to use eikon.get_timeseries('.VIX', start_date="2000-01-01", interval='daily') Support confirmed I didn't have acess to ".VIC" and suggested using delayed VIX instead "/.VIC" since I had access to this one. Relaunching the request…
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Does a pseudo ric (like %CCONFIG) exist that provides ILA permissions?
We are looking for a way to retrieve the current ILA permissions on our Edge via a TREP api like RFA or EMA ? Thanks John Westi
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Eikon Trial Permissions for Eikon Data API
We have a client currently on Eikon trial, he was able to retrieve time series when using get_timeseries() for FB.O, but some for other RICs he is getting permission errors: RIC = 'USD3MFSR=' df = ek.get_timeseries(RIC,fields='CLOSE',start_date='2009-01-01',end_date='2019-05-31') Error with USD3MFSR=: The user does not…
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Dividend Yield
Hello, We are executing the following API call { "ExtractionRequest": { "@odata.type": "#ThomsonReuters.Dss.Api.Extractions.ExtractionRequests.CompositeExtractionRequest", "Condition": null, "ContentFieldNames": [ "Annualized Dividend Adjusted Net Amount", "Annualized Dividend Adjusted Gross Amount", "Dividend Yield",…
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Missing permissions for fields in TermsAndConditionsExtractionRequest
Hi, my user ID is 9020776 and I've recently queried this API with some fields for which I've received about (e.g. extraction request 337848407): * "lack of 'Non-Tick History Terms and Conditions' permission" and * "lack of 'GICS Industrial Classifications' permission" Can you please instruct us on how to request these…
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What kind of access do I have when using https://hosted.datascopeapi.reuters.com/RestApi/v1/ ?
Is this a test system ? Are my permissions always the same, regardless of the environment I would be (assuming I am now accessing a test system) ?
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eikon rics suddenly not available
hello, I have a script that retrieves certain RIC's for the eikon data python api, I ran the script 2 weeks ago and it worked perfectly. however now i get a permission error. EikonError: Error code Error | #RIC_NAME: The user does not have permission for the requested data why would my permissions suddenly change ? where…
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TSI Not Permissioned with the API / But it works with Excel
When I try to get the time series using ek.get_timeseries('AAXEZ00', ["HIGH", "CLOSE", "LOW"], start_date='2000-01-01'), I get the following error: ('AAXEZ00', ': ', 'Error: TSINotPermissioned, ErrorCode: TA-TSINotPermissioned, Fault: TSIError, Description: The user does not have permission for the requested data', '\n')…
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Is it possible to configure a RFAC++ application using the MD interface to connect to a remote dacs_
Is it possible to configure a RFAC++ application using the MD interface to connect to a dacs_snkd on another system for permissioning. I believe this can be configured using the DACSMUXNAME environment variable and an ipcroute file. Can you provide the instructions how to do this?
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Cannot retreive RIC list
A few questions about the TRTH API... 1. When I use the GetRICList method, and get the following error... "Permission Denied --> You are not RIC list enabled." Why do we not have permissions for this? 2. When requesting a dataset via SubmitFTPRequest, I get the following error... "RIC quota exceeded --> RIC quota…
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[JET API or JavaScript] How to check Eikon access permisson?
Hi, Is there a way to check whether a specified user has the access permisson on a specified RIC/Chain (e.g. 0005.HK or .SQUOTA.HS) through JET API or JavaScript? Thanks, Bo
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How do I retrieve permissions with Contacts version 12?
I'm moving to version 12 of the Contacts endpoints and permissions are no longer returned on the getAll() endpoint. The app uses those permissions to determine whether the user can edit or delete each contact. What's the replacement endpoint to retrieve Contact permissions?
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Are there alternatives to using Spring Security's ACL implementation/interfaces to secure REST resou
I am very surprised to not easily find a bunch of implementations for securing objects. I was expecting to be able to find a mechanism to secure resources returned by web services as easily as securing files and folders in a file system. The *only* "off the shelf" solution I have found so far is [Spring Security's Domain…
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DataRoom identifiers for working with permissions
When I look at the endpoints related to permissions (folders, etc), they work on a field labeled memberId. What guid should I be using here? Prism GUID? If not a prism guid, what ways are there for finding out the right value for the current user?
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What permission levels exist in DataRoom and what do they imply?
Where can I find documentation about the permission levels that can be assigned to entities (e.g. Folders) and what rights those permissions imply? Is there general documentation about the DataRoom security model?