Messenger Bot API Password reset
Hello,
I am trying to authenticate a new bot which was provisioned a few months ago via the `https://api.refinitiv.com/auth/oauth2/beta1/token` gateway. I am getting error message: `{"error":"access_denied" ,"error_description":"Invalid username or password." }`
Is there a way I can reset the bot password?
I believe this is the problem because:
- I am able to successfully receive an `access_token` token when using a generated API key and my own personal Messenger username/password. Indicating that the API key is functional and the code I am using is sending the correct REST message.
- I am able to add the chat bot to my own messenger instance. Indicating that the bot username exists - although, when I try to send it a message I get the response of "this bot is currently unavailable to receive messages"
Best Answer
Answers
-
Hello @wasin.w
Thanks for your help.
Happy to try using the ui. Which ui are you referring to though? I am unable to log into the messenger application ui using the bot username/password as the password is invalid/expired. Is there another ui I can use to perform this sort of "administrative" operation on the bot (and I presume my personal messenger account would need to be associated with the bot account in order to be able to do this)?
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