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Messenger Bot API Password reset
Hello, I am trying to authenticate a new bot which was provisioned a few months ago via the `https://api.refinitiv.com/auth/oauth2/beta1/token` gateway. I am getting error message: `{"error":"access_denied" ,"error_description":"Invalid username or password." }` Is there a way I can reset the bot password? I believe this…
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Where can I find JSON file structure generated from TR chat through CFS
I'm importing TR chat/Refinitiv Chat and messages. I understand there is a shift from xml file to API through CFS. where can I find the expected JSON structure that will be generated?
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Login into AppKey Generator
Hi we are trying to login into https://amers1.apps.cp.thomsonreuters.com/apps/AppkeyGenerator but is not successful and we don't receive the Welcome Email, we are trying the same account and password that we are using to login in Eikon Messenger. This account needs and special permission, we need to create an AppKey…
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How can I view historical alerts in Eikon Messenger?
Hi, my alerts in Eikon messenger seem to be disappearing once I have read them. Is there a way to keep and view historical alerts? I am unable to retrieve older alerts in Messenger (see attached). Thanks. Vini
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How can I get alerts in eikon Messenger?
Hi, I have configured alerts for vessel and ports to appear on Messenger but unable to view them in Messenger specifically. I do see them as alerts in Eikon but not in Messenger. Thanks. Vini
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Receive messages from my Eikon Messenger (python)
Is there a way to receive messages (of my personal account) from Eikon Messenger desktop app with python ?
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can I read eikon messenger text in real time in Python?
Hi, I would like to read Eikon Messenger chats in real time in Python. Is it possible? I know I can send messages. Thanks in advance, Juan
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Eikon Messenger - Integrate with company chatbot
Hi, We have a chatbot that we publish via a REST API. It replies to chat users and provides company information (public data). How can we make our chatbot available in Eikon Messenger (like you can do with WhatsApp, Slack, WeChat, etc.)? Is there an API for that? Thanks, RC
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Can I send a message programmatically through Eikon messenger
Hi, Does an API exist to send messages to Eikon Messenger ? Thanks in advance, Cyril