Error on checking port 9000 : Parent module 'requests.packages.idna' not loaded, cannot perform rela
Question on Eikon data through Python. Eikon is running and after restarting it, it still shows these error message when setting the app id. How to fix it please? thanks
Error on checking port 9000 : Parent module 'requests.packages.idna' not
loaded, cannot perform relative import
Error on checking port 9000 : Parent module 'requests.packages.idna' not
loaded, cannot perform relative import
Error on checking port 36036 : Parent module 'requests.packages.idna'
not loaded, cannot perform relative import
Error: no proxy address identified.
Check if Eikon Desktop or Eikon API Proxy is running
Best Answer
-
@Stefano.Queraiti it looks like the issue is happening when the eikon package attempts to check if Eikon is listening on a port that was picked up during initialisation.
I would try and reinstall the requests package by doing
pip install --upgrade --force-reinstall requests
As well as attempt to reinstall the idna package
pip install --upgrade --force-reinstall idna
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