How do I track down a Novus Retrieval Exception

Denzel

In [errorGUI I am seeing over 400 NovusRetrievalExceptions][1] from early this morning for the Cobalt.Document.Controllers.DocumentController.SuperBrowse API. I checked a few of the Guids from the errors using Easel and those documents were not found. This seems to be Novus related, so does anyone know who should be contacted to look into this or how to futher investigate these errors? Stack Trace: Cobalt.Document.Provider.Novus.NovusRetrievalException: There was an error retrieving from Novus -- Novus Document Has Errors. Extra Info: Guid: NCC4D1290926B11DA8F31F36A61DA40A7 ErrorMessage: No error ErrorCode: Collection: TrySearchResult: False at Cobalt.Document.Provider.Novus.NovusProvider.GetDocumentViaNovus(String documentGuid, String collection, NavigationData navData, SearchWithinNavigationData searchWithinNavData) in d:\Builds\389\Cobalt Document\DocumentBranch\src\Document\Document\Provider\Novus\NovusProvider.cs:line 258 at Cobalt.Document.Components.Document.MetaInformationComponent.InternalExecute(IDictionary`2 parameters) in d:\Builds\389\Cobalt Document\DocumentBranch\src\Document\Document\Components\Document\MetaInformationComponent.cs:line 44 at Cobalt.Document.Components.ComponentBase.Execute(IDictionary`2 parameters) in d:\Builds\389\Cobalt Document\DocumentBranch\src\Document\Document\Components\ComponentBase.cs:line 30 [1]:
http://cobalttools.qed.int.westgroup.com/ErrorGUINext/specificParam.do?view=summary&environs=QED&site=all&start_time=2014-12-11%200:00&end_time=2014-12-11%2023:59&appName=&instanceGrp=&keyName=Cobalt.Document.Controllers.DocumentController.SuperBrowse

Benjamin Fairchild

A Novus Easel Find on this guid doesn't find the document. Why that is, and what it may mean depends on the use case.